Is Mweb down or not working?

No recent reports (updated ).

Mweb current status

No recent reports

0 reports in the last 24 hours.

This doesn't confirm that Mweb is working; it means nobody has reported a problem here recently.

Official website check: not run yet.

Status calculated automatically — How it works?

Based on user reports, unofficial · updated at

servicedowntoday.com is independent and is not the official Mweb website.

Official status not recently checked. Open the official status page

Mweb (South Africa): Fibre, ADSL, LTE internet, Mweb email and Webmail, Online Account and Mweb App

Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:

Having problems?

Help others by reporting if Mweb isn't working for you.

About Mweb

Mweb is a South African internet service provider for homes, with fibre, LTE and other internet packages.

Source: mweb.co.za (official website)

Official help by problem

Check a wider outage

Not working or down · Official toolMweb outages: live status by area

Mweb's official Outages page shows the live status of its Fibre, ADSL, LTE and Email services: what is affected, where, and when it was logged.

Source: help.mweb.co.za

Only your account or device?

Sign-in or account access · Official step-by-step guideCan't log in to the Mweb App

You forgot your username or password

  • Forgot your username? Tap Create a Profile and follow the prompts to recover it.
  • To reset your password, tap Forgot Password? and follow the recovery steps.

Your login details are refused or the app doesn't work

  • Double-check your username and password, with Caps Lock off and no extra spaces.
  • Update the app to the latest version, restart your device and try again.

You can't make changes to your account

  • Full access needs the One Time Pin (OTP) sent to your cellphone; restricted access is read-only.

Source: help.mweb.co.za

Sign-in or account access · Official step-by-step guideLog in to your Mweb Online Account

You need to log in to manage your account or log a query

  • On the Mweb website, click LOGIN and use the Account Username and Password sent to you by SMS at sign-up.
  • Enter the one-time pin (OTP) sent to your phone for full access.
  • Log problems in the QUERIES tab.

Source: help.mweb.co.za

Sign-in or account access · Official step-by-step guideCan't log in to Mweb Webmail

Webmail refuses your login

  • Use your full Mweb email address (for example ending in @mweb.co.za) and check Caps Lock.
  • Login blocked after too many attempts? Wait 15 minutes and try again, or select Forgot Your Password.
  • Clear your browser cache and cookies, then reload the page.

Source: help.mweb.co.za

Guide for this kind of service →

ServiceDownToday checks

General steps from us, not an official Mweb procedure and not counted as help from Mweb.

Site won't load?

  • Try another network: switch between Wi-Fi and mobile data.
  • Try another browser, or a private window.
  • Close the page completely and open it again.

Is it down or is it just me? →

What people search for about Mweb

  • mweb login
  • mweb email
  • mweb fibre
  • mweb login with phone number

Observed in search-engine autocomplete suggestions; not a report of an outage.

User comments

What is not working?

Where this status comes from

  • The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
  • Mweb's own status page →

Contact Mweb by reason

Technical information

Official website infrastructure: Amazon CloudFront (from the public DNS records of www.mweb.co.za).