Is My HealtheVet down or not working today?

No recent reports (updated ).

My HealtheVet current status

No recent reports

0 reports in the last 24 hours.

This doesn't confirm that My HealtheVet is working; it means nobody has reported a problem here recently.

Official website check: not run yet.

Status calculated automatically — How it works?

Based on user reports, unofficial · updated at

servicedowntoday.com is independent and is not the official My HealtheVet website.

My HealtheVet on VA.gov: signing in with CLEAR, ID.me or Login.gov, sign-in errors and missing verification codes, the My HealtheVet help desk, prescriptions, secure messages and records, and paying a VA copay bill.

Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:

Having problems?

Help others by reporting if My HealtheVet isn't working for you.

About My HealtheVet

My HealtheVet is the VA's patient portal, now on VA.gov, for prescriptions, appointments, secure messages and medical records.

Source: va.gov (official website)

Official help by problem

Check a wider outage

No official status page found (searched on 2026-11-13).

Only your account or device?

Sign-in or account access · Official step-by-step guideCan't sign in to My HealtheVet on VA.gov

You get "We're sorry. Something went wrong on our end" when signing in to VA.gov

Browser cookies and cache often cause this sign-in error.

  • Clear your browser's cookies and cache, and make sure cookies are enabled.
  • Still stuck? Try Google Chrome or Mozilla Firefox, or update your browser.
  • If you still can't sign in, call 800-698-2411 and select 0 (TTY: 711).

You forgot the password for the account you use to sign in to VA.gov

VA can't reset CLEAR, ID.me or Login.gov passwords, including the My HealtheVet help desk; reset it with the account provider.

  • Reset your password on the CLEAR, ID.me or Login.gov website.
  • If you still can't sign in, call 866-279-3677 (TTY: 711), Monday–Friday, 8:00 a.m.–8:00 p.m. ET.

You get an error when you come back to VA.gov after creating or verifying your account

This often happens because your session timed out.

  • Close the browser tab, open a new tab and sign in to VA.gov with your new account.
  • If it still fails, call 800-698-2411 (TTY: 711) and give the error code on screen.

You didn't get your ID.me sign-in code

A weak cell or Wi-Fi signal can stop codes from arriving.

  • Check your cell signal or Wi-Fi connection.
  • If the code doesn't arrive within 10 minutes, choose Call me to get it by phone instead.

Source: va.gov

Sign-in or account access · Official step-by-step guideGet help from the My HealtheVet help desk

You need help using My HealtheVet on VA.gov

The My HealtheVet help desk offers full support on weekdays and limited technical support 24/7.

  • Call 877-327-0022 (TTY: 800-877-8339), Monday–Friday, 8:00 a.m.–8:00 p.m. ET, or contact the help desk online.

You get duplicate VA healthcare notifications or none at all

VA sends healthcare notifications to the email address in your VA.gov profile.

  • Review the email address in the contact information section of your VA.gov profile, select Edit and save.

Source: va.gov

Payment, bill or refund · Official step-by-step guidePay or get help with a VA copay bill

You can't pay your VA copay bill

You can request help such as a repayment plan, debt relief or a copay exemption.

  • Request help by the due date on your billing statement.
  • Call 866-400-1238 (TTY: 711), Monday–Friday, 8:00 a.m.–8:00 p.m.

You disagree with the charges on your VA copay bill

You can file a dispute.

  • Follow VA's steps to dispute your copay charges.

You want to pay your VA copay by phone

You'll need your account number from the online copay tool or billing statement.

  • Call 888-827-4817 (TTY: 711) with your account number ready.

Source: va.gov

Guide for this kind of service →

ServiceDownToday checks

General steps from us, not an official My HealtheVet procedure and not counted as help from My HealtheVet.

Site won't load?

  • Try another network: switch between Wi-Fi and mobile data.
  • Try another browser, or a private window.
  • Close the page completely and open it again.

Is it down or is it just me? →

What people search for about My HealtheVet

  • my healthevet login
  • my healthevet app
  • my healthevet portal
  • my healthevet app for iphone

Observed in search-engine autocomplete suggestions; not a report of an outage.

User comments

What is not working?

Where this status comes from

  • The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.

Contact My HealtheVet by reason