Is Nationwide Building Society down or not working today?

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Nationwide Building Society current status

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Based on user reports, unofficial · updated at

servicedowntoday.com is independent and is not the official Nationwide Building Society website.

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Nationwide Building Society (UK): the Nationwide app, internet bank, cards and telephone banking

Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:

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Help others by reporting if Nationwide Building Society isn't working for you.

About Nationwide Building Society

Nationwide Building Society is a UK building society offering current accounts, savings, mortgages and cards, managed in its app and internet bank.

Source: nationwide.co.uk (official website)

Official help by problem

Check a wider outage

Not working or down · Official toolNationwide service status

Nationwide's official service status page says whether its app, internet bank and other systems are working normally and lists planned work.

Source: nationwide.co.uk

Only your account or device?

Sign-in or account access · Official step-by-step guideLocked out of Nationwide online banking

You entered the wrong passnumber 3 times

  • Log in with your Visa debit card and card reader.

You forgot your passnumber in the app

With biometrics set up, Nationwide asks for a photo to check it's you; otherwise you need your Visa debit card and card reader.

  • Tap the 'Forgotten passnumber' link and follow the on-screen instructions.

ServiceDownToday: Still stuck or the delay has passed? Nationwide contact page (phone numbers by topic) open · all contact options

Source: nationwide.co.uk

Lost, stolen or fraud · Official step-by-step guideNationwide card lost or stolen

Your card has been lost or stolen

Reported cards are cancelled and can't be reactivated; a replacement is sent, and Direct Debits, standing orders and digital wallets keep working.

  • In the app: tap the profile icon (top left), select the card, then 'Report as lost or stolen'.
  • Not registered for online banking? Call Nationwide as soon as possible (abroad: +44 1793 65 67 89).

You've only misplaced your card

  • Freeze it in the app and unfreeze it when you find it; don't freeze it if you think it was stolen: report it instead.

Source: nationwide.co.uk

Sign-in or account access · Official step-by-step guideAccount missing from your Nationwide online banking

An account doesn't show in the app or internet bank

New accounts can take up to 5 working days to show (3 for a first current account opened online); after registering for online banking, up to 24 hours.

  • Still missing after that? Call Nationwide with the account details and they'll get it online.

Source: nationwide.co.uk

Lost, stolen or fraud · Official step-by-step guideNationwide: report fraud or check a suspicious payment

You think someone has access to your money

  • Call Nationwide immediately.

You're not sure about a message, a call or a payment you're about to make

  • Stop and use Nationwide's Scam Checker Service, by phone or in branch: Nationwide looks into the payment for free.

Source: nationwide.co.uk

Payment, bill or refund · Official step-by-step guidePay into your Nationwide current account

You need to pay money into your current account

  • Pay in by bank transfer from another account, or at a cash machine inside or just outside a Nationwide branch.
  • At a branch counter you can pay in up to £5,000 cash per account per day, with your card or ID.

ServiceDownToday: Still stuck or the delay has passed? Nationwide contact page (phone numbers by topic) open · all contact options

Source: nationwide.co.uk

Guide for this kind of service →

ServiceDownToday checks

General steps from us, not an official Nationwide Building Society procedure and not counted as help from Nationwide Building Society.

Site or app won't load?

  • In the app: update it, or close it completely and open it again.
  • On the website: try another browser, or a private window.
  • In both: try another network, switching between Wi-Fi and mobile data.

Is it down or is it just me? →

What people search for about Nationwide Building Society

  • nationwide building society login
  • nationwide building society address
  • nationwide building society login with card reader
  • nationwide building society login to my account

Observed in search-engine autocomplete suggestions; not a report of an outage.

User comments

What is not working?

Where this status comes from

Contact Nationwide Building Society by reason

Technical information

The app: Nationwide Mobile Banking

  • iPhone and iPad: version 95.1.0, released 2026-11-04, needs iOS 15.0 or later. App Store
  • Android: updated Nov 3, 2026, needs Android 8.0 and up. Play Store

Read from the stores on 2026-11-11.

Official website infrastructure: Azure, Azure Front Door / Edgio (from the public DNS records of www.nationwide.co.uk).