Is NatWest down or not working today?

No recent reports (updated ).

NatWest current status

No recent reports

0 reports in the last 24 hours.

This doesn't confirm that NatWest is working; it means nobody has reported a problem here recently.

Official website check: not run yet.

Status calculated automatically — How it works?

Based on user reports, unofficial · updated at

servicedowntoday.com is independent and is not the official NatWest website.

Official status not recently checked. Open the official status page

NatWest (UK) personal banking: Online Banking, the NatWest app, cards and telephone banking

Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:

Having problems?

Help others by reporting if NatWest isn't working for you.

About NatWest

NatWest is a UK bank: current and savings accounts, cards, mortgages and loans, managed in Online Banking and the NatWest app.

Source: natwest.com (official website)

Official help by problem

Check a wider outage

Not working or down · Official toolNatWest service status

NatWest's official service status page says whether its services are running as expected, lists known issues and planned maintenance.

Source: natwest.com

Only your account or device?

Sign-in or account access · Official step-by-step guideCan't log in to NatWest Online Banking

Your Customer Number, PIN or password is refused

  • If you can't remember your login details, re-register for Online Banking to get access back, even if you think you entered the right details.

You can't type your customer number

  • If you use the number keys on the right of the keyboard, turn Num Lock on.

The secure site won't open

  • Close your browser, reopen it and go directly to onlinebanking.natwest.com.
  • Use an up-to-date, supported browser.

It still fails

  • Check NatWest's service status page, then chat to Cora, NatWest's AI assistant.

Source: natwest.com

Sign-in or account access · Official step-by-step guideForgotten NatWest login details

You forgot your Customer Number, PIN or password

  • Re-register for Online Banking: you'll be reminded of your Customer Number and can choose a new PIN and password.
  • With an active debit card and your account details, you can usually log in again within a few minutes.

ServiceDownToday: Still stuck or the delay has passed? NatWest general enquiries: 03457 888 444 (open 24/7 for general support) · all contact options

Source: natwest.com

Lost, stolen or fraud · Official step-by-step guideNatWest card lost or stolen

You lost your card or think someone knows your PIN

  • Freeze your card and turn off features like contactless in the app's card controls.
  • Report the lost or stolen card or compromised PIN to NatWest straight away.

ServiceDownToday: Still stuck or the delay has passed? NatWest: lost or stolen cards and cheque books: 0370 600 0459 · all contact options

Source: natwest.com

Lost, stolen or fraud · Official step-by-step guideNatWest payment you don't recognise

A payment on your account looks unfamiliar

  • Check NatWest's list of common retailers first: many unfamiliar payments have a simple explanation.
  • Still not yours? In the app choose 'Report a dispute, fraud or scam'.

Someone asks you for a code or to approve a payment

NatWest says never reveal your card reader code or text passcode, and never approve a payment you didn't make: that's a scam.

  • Call the number on the back of your card, or dial 159 to be put through to NatWest securely.

Source: natwest.com

Payment, bill or refund · Official step-by-step guideNatWest online card payment declined

An online card payment asks for verification or is declined

  • Approve the payment in the NatWest app or with the one-time passcode sent by text: keep your mobile number up to date.
  • If you approved it and it's still declined, contact the retailer first to see how to pay securely.

Source: natwest.com

Guide for this kind of service →

ServiceDownToday checks

General steps from us, not an official NatWest procedure and not counted as help from NatWest.

Site or app won't load?

  • In the app: update it, or close it completely and open it again.
  • On the website: try another browser, or a private window.
  • In both: try another network, switching between Wi-Fi and mobile data.

Is it down or is it just me? →

What people search for about NatWest

  • natwest login
  • natwest login online banking
  • natwest login credit card
  • natwest app

Observed in search-engine autocomplete suggestions; not a report of an outage.

User comments

What is not working?

Where this status comes from

  • The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
  • NatWest's own status page →

Contact NatWest by reason

Technical information

The app: NatWest Mobile Banking

  • iPhone and iPad: version 7.72.0, released 2026-11-04, needs iOS 16.0 or later. App Store

Read from the stores on 2026-11-11.

Official website infrastructure: Azure, Azure Front Door / Edgio (from the public DNS records of www.natwest.com).