Is Paycom down or not working today?

No recent reports (updated ).

Paycom current status

No recent reports

0 reports in the last 24 hours.

This doesn't confirm that Paycom is working; it means nobody has reported a problem here recently.

Official website check: not run yet.

Status calculated automatically — How it works?

Based on user reports, unofficial · updated at

servicedowntoday.com is independent and is not the official Paycom website.

Paycom (payroll and HR software used by employers; employees log in to Employee Self-Service on the web or in the Paycom app): forgotten username or password, locked account, verification code not received, login blocked by location, Quick Login PIN, mobile clock-in unavailable, browser and app versions, pay stubs, unpaid wages, former employees.

Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:

Having problems?

Help others by reporting if Paycom isn't working for you.

About Paycom

Paycom is payroll and HR software: employees use its Employee Self-Service on the web or in the Paycom app to see pay stubs, tax forms and time off.

Source: paycom.com (official website)

Official help by problem

Check a wider outage

No official status page found (searched on 2026-11-13).

Only your account or device?

Sign-in or account access · Official step-by-step guidePaycom login: forgot username or password

You can't log in to Paycom because you forgot your username or password

The login screen has a recovery link; beyond that, your employer's HR or payroll team handles resets, not Paycom.

  • Click the Forgot Username or Password link on the login screen.
  • On mobile with Quick Login, tap LOGIN HELP at the bottom of the home screen.
  • Still stuck: contact your company's HR or payroll team.

Source: paycom.com

Sign-in or account access · Official step-by-step guidePaycom account temporarily locked

Paycom says your account is temporarily locked

The account locks after multiple failed login attempts and unlocks by itself.

  • Wait 10 minutes, then try logging in again.

ServiceDownToday: Still stuck or the delay has passed? Paycom corporate headquarters (phone): 800.580.4505 (open Monday-Friday: 8 a.m.-5 p.m) · all contact options

Source: paycom.com

Not working or down · Official step-by-step guidePaycom not working well in your browser or app

Paycom doesn't work properly in your browser or on your phone

Paycom publishes the browser and system versions it has tested and recommends.

  • Check the recommended browser and operating system versions on Paycom's list.
  • Update the Paycom app to its most recent version.

Source: paycom.com

Check status or progress · Official step-by-step guidePaycom verification code not received

You don't receive the Paycom verification code by text

Verification methods depend on your account settings and your employer's configuration.

  • Choose the call verification option instead of the text message.

Your phone number changed and you can't receive Paycom codes

Paycom can't update it for you.

  • Contact your company's HR or payroll team.

Source: paycom.com

Sign-in or account access · Official step-by-step guidePaycom error: company restricts by location

Paycom shows the error Your Company restricts by Location

You are logging in from an IP address your company does not allow.

  • Contact your company's HR, payroll or IT team.

Source: paycom.com

Lost, stolen or fraud · Official step-by-step guidePaycom two-step verification methods

Paycom asks for a code sent to your phone

Paycom uses two-step verification: a token goes to the phone registered in the software.

  • Use the text, email, phone or push method set up on your account.

Source: paycom.com

Not working or down · Official step-by-step guidePaycom app: clock-in missing or Quick Login PIN

You can't clock in through the Paycom mobile app

The mobile time clock has to be enabled by your employer.

  • Ask your HR or payroll team to enable the mobile time clock.

You want to change your Quick Login four-digit PIN

This is done from the login screen of the app, before logging in.

  • Tap Login Help, then Reset Quick Login, and change your PIN.

Source: paycom.com

Payment, bill or refund · Official step-by-step guidePaycom: your employer didn't pay you

Your pay is missing and your employer uses Paycom

Paycom is the software provider and has no say on when or how much you are paid.

  • Contact your company's HR or payroll team about the status of your payment.

Source: paycom.com

Guide for this kind of service →

User comments

What is not working?

Where this status comes from

  • The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.

Contact Paycom by reason

Technical information

The app: Paycom

  • iPhone and iPad: version 8.0.14, released 2026-10-14, needs iOS 16.0 or later. App Store
  • Android: updated Oct 13, 2026, needs Android 10 and up. Play Store

Read from the stores on 2026-11-13.