Is Pennymac down or not working today?
No recent reports (updated ).
Pennymac current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Pennymac is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Pennymac website.
Pennymac (US): mortgage servicing, the Pennymac online account and the PENNYMAC Mobile app
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Pennymac isn't working for you.
About Pennymac
Pennymac is a US mortgage lender and servicer; homeowners manage their loan online and in the PENNYMAC Mobile app.
Source: pennymac.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-12).
Only your account or device?
Sign-in or account access · Official step-by-step guideCan't log in to your Pennymac account
You can't log in online or in the app
- Check your username and password; if unsure, use 'Forgot Username' first, then 'Forgot Password'.
- For PENNYMAC Mobile, update to the latest version from the App Store or Google Play.
ServiceDownToday: Still stuck or the delay has passed? Pennymac contact page (support on your current loan) open (open Mon–Fri 5 a.m.–6 p.m. PT) · all contact options
Source: pennymac.com
Sign-in or account access · Official step-by-step guidePennymac password: reset or change
You're locked out
- On the login screen select 'Forgot Password?' and follow the email prompts.
You want to change your password
- Log in, select Account Settings then Password, enter the current and new password and save.
Source: pennymac.com
Lost, stolen or fraud · Official step-by-step guideSuspicious offer or message in Pennymac's name
You received an offer or payment request that may be fake
- Before paying anything, call Pennymac at 866.545.9070 to verify the request.
You got a suspicious email claiming to be from Pennymac
- Forward it to informationsecuritynotifications@pennymac.com.
You have already been scammed
- File a complaint with the Federal Trade Commission (FTC) immediately.
Source: pennymac.com
Payment, bill or refund · Official step-by-step guidePayment sent to your previous mortgage servicer
You paid your old servicer after your loan moved to Pennymac
Within 60 days of the transfer, the previous servicer forwards the money to Pennymac; after 60 days it will likely return it to you, which can delay your Pennymac payment.
Source: pennymac.com
ServiceDownToday checks
General steps from us, not an official Pennymac procedure and not counted as help from Pennymac.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about Pennymac
- pennymac login
- pennymac login account balance
- pennymac login customer service
- pennymac app
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Pennymac by reason
- Account and sign-inPennymac contact page (support on your current loan)Open Mon–Fri 5 a.m.–6 p.m. PT
Technical information
The app: PENNYMAC MOBILE
- iPhone and iPad: version 1.4.404066, released 2026-10-15, needs iOS 16.6 or later. App Store
- Android: updated Oct 27, 2026, needs Android 8.0 and up. Play Store
Read from the stores on 2026-11-11.
Official website infrastructure: AWS (from the public DNS records of www.pennymac.com).
User comments