Is Pepco down or not working today?
No recent reports (updated ).
Pepco current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Pepco is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Pepco website.
Pepco electric service in Washington, DC and Maryland: reporting a power outage, downed lines and gas smells, higher bills, payment arrangements and budget billing, and Pepco customer service.
Power cut? Start with the official help for it:
Or is it the website, your account or the app? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Pepco isn't working for you.
About Pepco
Pepco, an Exelon company, delivers electricity in the District of Columbia and Maryland; customers manage bills and outages in My Account and the Pepco app.
Source: pepco.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Service disrupted or unsafe?
Not working or down · Official step-by-step guideReport a Pepco power outage
Your power is out in the Pepco area
Pepco asks you to report it right away; you can also check outage status or the outage map.
- Report the outage online, including from your phone.
- Or call Pepco 24/7 at 1-877-737-2662.
- Use the free Pepco app to report and see restoration estimates.
Source: pepco.com
Safety or emergency · Official step-by-step guidePepco downed power line or gas smell
You see a downed power line or smell gas
Leave the area immediately, then call Pepco; lines are staffed 24/7.
- Leave the area, then call 1-877-PEPCO-62 (1-877-737-2662).
- Don't report an emergency by email or online form.
Source: pepco.com
Only your account or device?
Payment, bill or refund · Official step-by-step guidePepco bill too high or past due
Your Pepco bill went up
Bills can rise or fall with weather, the cost of electricity and rate changes.
- Check your usage and set up high usage alerts in My Account.
- Schedule an Energy Advisor consultation online or at (202)-833-7500.
You can't pay a large or past-due Pepco balance
A payment arrangement spreads the past-due balance over monthly installments on your bill.
- Ask for a payment arrangement.
- Use the Assistance Finder, or Budget Billing for predictable monthly bills.
Your Pepco bill is due before your benefits arrive
The Extended Payment Date Plan is for residential customers living mainly on government or low-income entitlement income.
- Ask Pepco about the Extended Payment Date Plan.
Source: pepco.com
ServiceDownToday checks
General steps from us, not an official Pepco procedure and not counted as help from Pepco.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about Pepco
- pepco login
- pepco bill pay
- pepco login md pay bill
- pepco login with account number
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Pepco by reason
- GeneralPepco Customer Service: 1-800-424-8028Open Mon–Fri 7 a.m.–8 p.m
- GeneralPepco emergencies (downed lines, gas smell): 1-877-737-2662Open 24/7
Technical information
The app: Pepco
- iPhone and iPad: version 26.4.3, released 2026-10-14, needs iOS 17.0 or later. App Store
Read from the stores on 2026-11-13.
User comments