Is PG&E down or not working today?
No recent reports (updated ).
PG&E current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that PG&E is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official PG&E website.
Help & FAQs: Open the page
PG&E electricity and gas supply — northern and central California
Power cut? Start with the official help for it:
PG&E Outage Center phone line: 1-800-743-5002
Or is it the website, your account or the app? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if PG&E isn't working for you.
About PG&E
PG&E (Pacific Gas and Electric Company) delivers natural gas and electricity in Northern and Central California. It is based in Oakland.
Source: pge.com (official website)
Official help by problem
Check a wider outage
Safety or emergency · Step by stepSmell gas or see a downed PG&E line: what to do first
- Gas smell: leave the area right away and call 9-1-1, then PG&E.
- Signs of a leak: rotten-egg smell, hissing or roaring sounds, bubbling water.
- Downed line: stay away and stay in your car or home; call 9-1-1, then PG&E at 1-800-743-5000.
- Always assume a downed line is live and keep children and pets away.
Source: pge.com
Not working or down · Step by stepCheck or report a PG&E power outage
- Enter your address to see if PG&E already knows about the outage.
- Not listed: use "Report an outage", or see the outage map.
- Smell gas or see a downed powerline: leave the area and call 9-1-1.
- By phone, the Outage Center lists 1-800-743-5002.
Source: pgealerts.alerts.pge.com
Delay, cancellation or disruption · Step by stepPG&E Public Safety Power Shutoff: alerts and help
- PG&E may cut power during severe wildfire weather; this is called a PSPS.
- Check the 7-day PSPS forecast and sign up for Address Alerts for any address.
- During a shutoff, Community Resource Centers offer supplies, Wi-Fi and charging.
- Use the outage map for affected areas and estimated restoration times.
ServiceDownToday: Still stuck or the delay has passed? PG&E Outage Center phone line: 1-800-743-5002 · all contact options
Source: pge.com
Only your account or device?
Payment, bill or refund · Step by stepSplit a PG&E bill into installments or push the due date
- Sign in, then open All payments tasks > Payment Arrangements.
- Choose Pay in Installments to spread the balance over smaller monthly payments.
- Or choose Extend my Due Date to get up to 30 more days.
- Keep paying the regular monthly bill on time; an existing plan can't be changed.
ServiceDownToday: Still stuck or the delay has passed? 24-hour customer service line: 1-877-660-6789 (open 24 hours a day) · all contact options
Source: pge.com
Payment, bill or refund · Step by stepPay a PG&E bill by phone, mail or without fees
- By phone: 1-877-704-8470 with your 11-digit account number (a fee applies).
- No fee: sign in and pay from a checking or savings account.
- By mail: a check payable to PG&E with your bill stub, to P.O. Box 997300, Sacramento.
Source: pge.com
ServiceDownToday checks
General steps from us, not an official PG&E procedure and not counted as help from PG&E.
Site won't load?
- Try another network: switch between Wi-Fi and mobile data.
- Try another browser, or a private window.
- Close the page completely and open it again.
Few reports don't rule out a problem with PG&E. Report what you see, then try the official help above. Other services of the same kind, to compare:
See which services are down today →Good to know when PG&E has a problem
What people search for about PG&E
- pge login
- pge outage
- pge login pay bill
- pge login to my account
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact PG&E by reason
- Outage or service problemPG&E Outage Center phone line: 1-800-743-5002
- General24-hour customer service line: 1-877-660-6789Open 24 hours a day
Technical information
Official website infrastructure: Akamai (from the public DNS records of www.pge.com).
User comments