Is Royal Bank of Scotland down or not working today?
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Royal Bank of Scotland current status
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0 reports in the last 24 hours.
This doesn't confirm that Royal Bank of Scotland is working; it means nobody has reported a problem here recently.
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Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Royal Bank of Scotland website.
Official status not recently checked. Open the official status page
Royal Bank of Scotland (UK) personal banking: Digital Banking, the RBS app, cards and telephone banking
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Royal Bank of Scotland isn't working for you.
About Royal Bank of Scotland
Royal Bank of Scotland (RBS) is a UK bank; customers aged 11+ can manage accounts in Digital Banking and the RBS app.
Source: rbs.co.uk (official website)
Official help by problem
Check a wider outage
Not working or down · Official toolRBS service status
Royal Bank of Scotland's official service status page says whether its services are running as expected, lists known issues and planned maintenance.
Source: rbs.co.uk
Only your account or device?
Sign-in or account access · Official step-by-step guideCan't log in to RBS Digital Banking
Your Customer Number, security number or password is refused
- If you can't remember your details, re-register for Digital Banking to regain access, even if you think they're right.
You can't type your customer number
- If you use the number keys on the right of the keyboard, turn Num Lock on.
The secure site won't open
- Close your browser, reopen it and go directly to digitalbanking.rbs.co.uk; use an up-to-date browser.
ServiceDownToday: Still stuck or the delay has passed? RBS 24-hour line (suspicious transactions, or to call RBS back): 03457 24 24 24 (open 24 hours, 7 days a week) · all contact options
Source: rbs.co.uk
Sign-in or account access · Official step-by-step guideForgotten your RBS Digital Banking login details
You forgot your customer number, PIN or password
- Re-register for Digital Banking: it takes a few minutes, reminds you of your customer number and lets you choose a new PIN and password.
- Just forgot the customer number? With an active card, choose 'Card number' on the login screen and enter the 16-digit card number and your Digital Banking PIN.
ServiceDownToday: Still stuck or the delay has passed? RBS 24-hour line (suspicious transactions, or to call RBS back): 03457 24 24 24 (open 24 hours, 7 days a week) · all contact options
Source: rbs.co.uk
Lost, stolen or fraud · Official step-by-step guideRBS card lost or stolen
Your card is lost, stolen or someone may know your PIN
- Tell RBS straight away: report it online and order a new card, or call 0370 600 0459 (24 hours; +44 1268 500 813 from abroad).
Source: rbs.co.uk
Lost, stolen or fraud · Official step-by-step guideRBS: you gave details to a suspicious caller
You think you gave security or card details during a suspicious phone call
- Call RBS immediately on 03457 424 365, open 24 hours a day, seven days a week. From abroad: 0044 289 053 8033.
Source: rbs.co.uk
Payment, bill or refund · Official step-by-step guideRBS online card payment declined
An online card payment asks for verification or is declined
- Approve the payment in the RBS app or with the one-time passcode sent by text: keep your mobile number up to date.
- If you approved it and it's still declined, contact the retailer first.
Source: rbs.co.uk
ServiceDownToday checks
General steps from us, not an official Royal Bank of Scotland procedure and not counted as help from Royal Bank of Scotland.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about Royal Bank of Scotland
- royal bank of scotland login
- royal bank of scotland address
- royal bank of scotland login online banking
- royal bank of scotland login credit card
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
- Royal Bank of Scotland's own status page →
Contact Royal Bank of Scotland by reason
- Fraud or securityRBS: lost or stolen cards and cheque books: 0370 600 0459Open 24 hours
- GeneralRBS 24-hour line (suspicious transactions, or to call RBS back): 03457 24 24 24Open 24 hours, 7 days a week
Technical information
The app: Royal Bank of Scotland
- iPhone and iPad: version 7.72.0, released 2026-11-02, needs iOS 16.0 or later. App Store
Read from the stores on 2026-11-11.
Official website infrastructure: Azure, Azure Front Door / Edgio (from the public DNS records of www.rbs.co.uk).
User comments