Is Santander UK down or not working today?

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Santander UK current status

No recent reports

0 reports in the last 24 hours.

This doesn't confirm that Santander UK is working; it means nobody has reported a problem here recently.

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Based on user reports, unofficial · updated at

servicedowntoday.com is independent and is not the official Santander UK website.

Official status not recently checked. Open the official status page

Santander UK: Online Banking, Santander Mobile Banking app, debit and credit cards

Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:

Having problems?

Help others by reporting if Santander UK isn't working for you.

About Santander UK

Santander UK is a UK bank; its Online Banking and Mobile Banking app cover current accounts, credit cards, savings and more.

Source: santander.co.uk (official website)

Official help by problem

Check a wider outage

Not working or down · Official toolSantander UK official Service status page

Santander UK lists known issues with its services on its official Service status page.

Source: santander.co.uk

Only your account or device?

Sign-in or account access · Official step-by-step guideSantander: forgotten your personal ID or security number

You forgot your personal ID

  • Use Santander's 'forgotten your personal ID' page, with your debit or credit card, or your account number and sort code.
  • In the mobile app, tap 'Don't know your Personal ID?' when you log on.

You forgot your security number

  • Reset it on Santander's forgotten details page or in the app, with your personal ID and your mobile number (for a One Time Passcode).

The Mobile Banking app shows an error

  • Fully close the app. Android: Settings, Apps, Santander Mobile Banking, Force Stop. iPhone: swipe up from the bottom, then swipe up on the app.

Source: santander.co.uk

Sign-in or account access · Official step-by-step guideCan't log on to Santander Online or Mobile Banking

The Mobile Banking app shows an error

  • Fully close the app (Force Stop on Android, swipe it away on iOS) and reopen it.
  • Check you have the latest app version and phone operating system.

No One Time Passcode (OTP) arrives

  • Check your phone has signal (restart it) and that our alerts aren't hidden in your messages.

Conditions: Delivery is only guaranteed to UK registered numbers (+44).

Source: santander.co.uk

Lost, stolen or fraud · Official step-by-step guideLost or stolen Santander card

Your card is missing

  • Freeze it in the Mobile Banking app or Online Banking while you look.
  • Report it: in the app, More options > Manage cards > Report card.

Conditions: Abroad: debit cards +44 1908 237 963, credit cards +44 1512 648 725.

Source: santander.co.uk

Lost, stolen or fraud · Official step-by-step guideReport fraud or a scam to Santander

You think you've been scammed or shared your details

  • Call 0330 9 123 123 or 0800 313 4321 (freephone); from outside the UK +44 1512 648 725.

Source: santander.co.uk

Payment, bill or refund · Official step-by-step guidePay your Santander credit card

You want to make a payment

  • Pay from Online or Mobile Banking, or from another bank using sort code 09-00-99, account 01000007 and your 16-digit card number as reference.

Conditions: Make one-off payments up to 5 working days before your Direct Debit is taken for maximum effect.

Source: santander.co.uk

Guide for this kind of service →

ServiceDownToday checks

General steps from us, not an official Santander UK procedure and not counted as help from Santander UK.

Site won't load?

  • Try another network: switch between Wi-Fi and mobile data.
  • Try another browser, or a private window.
  • Close the page completely and open it again.

Is it down or is it just me? →

What people search for about Santander UK

  • santander uk login
  • santander uk address
  • santander uk login online banking
  • santander uk sign in

Observed in search-engine autocomplete suggestions; not a report of an outage.

User comments

What is not working?

Where this status comes from

  • The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
  • Santander UK's own status page →

Contact Santander UK by reason

Technical information

Official website infrastructure: Akamai (from the public DNS records of www.santander.co.uk).