Is Selective Insurance down or not working today?
No recent reports (updated ).
Selective Insurance current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Selective Insurance is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Selective Insurance website.
Selective Insurance: MySelective login, passphrase and locked accounts, reporting a claim (including flood), paying your bill, payments and billing questions, the MySelective app, roadside assistance and insurance fraud.
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Selective Insurance isn't working for you.
About Selective Insurance
Selective Insurance sells home, auto, business and flood insurance in the US through independent agents.
Source: selective.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Only your account or device?
Sign-in or account access · Official step-by-step guideMySelective login problems
You forgot your MySelective passphrase or your account is locked
The MySelective sign-in box has a link to reset your passphrase or unlock your account.
- Click Forgot My Passphrase / Unlock My Account in the sign-in box.
- No account yet: click Activate Account.
You still can't access your MySelective online account
Selective's Client Services team answers MySelective online account questions.
- Call Client Services at 866-332-6482.
- Or contact your independent agent.
Source: selective.com
Help · Official step-by-step guideReport a claim to Selective
You need to report a home, auto or business claim
Selective's Claims Service Center takes claims by phone 24/7, or you can report online.
- Call the Claims Service Center at (866) 455-9969.
- Or log in to MySelective, open Claims and report a new claim.
You need to report a flood claim
Flood claims are reported by phone, email, fax or online.
- Call (877) 348-0552.
- Or submit the claim online.
- Have your policy number and a contact phone number ready.
Source: selective.com
Payment, bill or refund · Official step-by-step guideBilling and payment questions
You don't see Billing & Payments after signing in
Customers billed directly by their agent have no access to billing and payments online.
- Contact your agent to make a payment.
Your payment has not posted to your account
Payment posts once it is received and processed by Selective's bank; banks usually deduct it within 2 banking days.
- Check your account again after it is processed.
- Check your balance on your invoice or in MySelective.
Source: selective.com
Lost, stolen or fraud · Official step-by-step guideReport insurance fraud to Selective
You suspect insurance fraud
Selective has a fraud hotline and says it will try to keep your information confidential.
- Call Selective's Fraud Hotline at 877-862-2824.
- Or report it to the National Insurance Crime Bureau at 800-835-6422.
Source: selective.com
Help · Official step-by-step guideMySelective app: ID cards, claims and roadside help
You need your auto ID card, roadside help or to report a claim from your phone
The MySelective app has Quick Tools for ID cards, claims reporting, Live Chat and roadside assistance without logging in.
- Search MySelective in the App Store or Google Play.
- Use Quick Tools without logging in.
Source: selective.com
Payment, bill or refund · Official step-by-step guidePay your Selective Insurance bill
You need to pay your Selective bill
Home, auto and business customers can pay online, make a one-time payment without logging in, or pay by phone.
- Log in to pay or set up automatic payments.
- Make a one-time payment without logging in.
- Pay by phone at (888) 974-7400 with your bill account number.
You need to pay a flood policy bill
Flood policies have their own payment options.
- Pay online or call 877-348-0552.
Source: selective.com
ServiceDownToday checks
General steps from us, not an official Selective Insurance procedure and not counted as help from Selective Insurance.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Selective Insurance by reason
Technical information
The app: MySelective
- iPhone and iPad: version 6.3.7, released 2026-09-02, needs iOS 13.0 or later. App Store
- Android: updated Aug 18, 2026, needs Android 6.0 and up. Play Store
Read from the stores on 2026-11-13.
User comments