Is SEPTA down or not working today?
No recent reports (updated ).
SEPTA current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that SEPTA is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official SEPTA website.
SEPTA Alerts & Advisories: Open the page
SEPTA (Philadelphia region): buses, the Metro (subway, El, trolleys), Regional Rail, SEPTA Access, elevators and SEPTA Key fares
Service disrupted? Start with the official help for it:
Or is it the website, your account or the app? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if SEPTA isn't working for you.
About SEPTA
SEPTA (Southeastern Pennsylvania Transportation Authority) runs public transit (buses, Metro lines, trolleys and Regional Rail) in Philadelphia and Bucks, Chester, Delaware and Montgomery counties.
Source: septa.org (official website)
Official help by problem
Check a wider outage
Check status or progress · Official toolSEPTA Alerts & Advisories
SEPTA's official alerts page lists current alerts, advisories and detours for buses, the Metro, trolleys, Regional Rail and SEPTA Access, with a link to elevator outages.
Source: septa.org
Service disrupted or unsafe?
Delay, cancellation or disruption · Official step-by-step guideWhat SEPTA alerts, advisories and detours mean
You see an alert, advisory or detour on your route
An alert is an unexpected change happening now; an advisory is a planned, temporary schedule or service change coming soon; a detour is a planned or unexpected change (construction, events, weather).
- Check your route on SEPTA's Alerts page before you travel, or plan around it with the Trip Planner.
Source: wwww.septa.org
Safety or emergency · Official step-by-step guideReport a crime or emergency on SEPTA
You need to report a crime or an incident
- Use the 'Help' tab in the SEPTA App, call SEPTA Transit Police at 215-580-8111 or text them at 215-234-1911.
Source: wwww.septa.org
Only your account or device?
Sign-in or account access · Official step-by-step guideSEPTA Key account on septakey.org
You can't manage your Key card online
You need a septakey.org account with your card registered to reload fares online, set up auto-load, see trip history or report a lost card.
- Register your card on septakey.org, then click the link in the 'Confirm Account Creation' email to finish creating the account. You can also register by phone with the Key Customer Call Center at 855-567-3782.
Source: wwww.septa.org
Payment, bill or refund · Official step-by-step guideSEPTA Key card: balance, lost card, registration
You want to check your Key card balance
- Tap the card on the reader at any Fare Kiosk to see your Travel Wallet balance and pass dates. With a registered card, log in to septakey.org to check balances, rides left and trip history.
Your Key card was lost or stolen
Registering the card protects your passes and Travel Wallet if it's lost or stolen.
- Log in to septakey.org and report the card lost or stolen. The Key Customer Call Center (855-567-3782) is separate from SEPTA Customer Service.
Source: wwww.septa.org
Payment, bill or refund · Official step-by-step guideSEPTA Regional Rail: charged the highest fare
You were charged more than expected on Regional Rail
If you don't tap off, the highest fare is taken from your Travel Wallet, and it can't be refunded or credited.
- Tap off at the end of every Regional Rail trip. On Bus and Metro, tapping the same card gives two free transfers within 120 minutes.
ServiceDownToday: Still stuck or the delay has passed? SEPTA Customer Service (phone, 200+ languages): 215-580-7800 (open Mon–Fri 7 am–7 pm, Sat–Sun 8 am–5 pm) · all contact options
Source: wwww.septa.org
Other help
Claim or damage · Official step-by-step guideLost something on SEPTA
You left something on a bus, train or trolley
- Bus and Metro: call 215-580-7800. Regional Rail: Passenger Services at 215-580-5740 (office at Suburban Station, 7 am to 3 pm).
Source: wwww.septa.org
ServiceDownToday checks
General steps from us, not an official SEPTA procedure and not counted as help from SEPTA.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about SEPTA
- septa login
- septa login key card
- septa app
- septa not working
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact SEPTA by reason
- GeneralSEPTA Customer Service (phone, 200+ languages): 215-580-7800Open Mon–Fri 7 am–7 pm, Sat–Sun 8 am–5 pm
- GeneralSEPTA Customer Service live chatOpen Mon–Fri 7 am–7 pm, Sat–Sun 8 am–5 pm
- Fraud or securitySEPTA Transit Police: 215-580-8111
Technical information
The app: SEPTA
- iPhone and iPad: version 3.2.13, released 2026-09-14, needs iOS 17.0 or later. App Store
Read from the stores on 2026-11-12.
User comments