Is Singtel down or not working today?
No recent reports (updated ).
Singtel current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Singtel is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Singtel website.
Singtel (Singapore) personal services: mobile, home broadband, Singtel TV, bills and the My Singtel app
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Singtel isn't working for you.
About Singtel
Singtel is Singapore's largest telecom operator, providing mobile, home broadband and Singtel TV; services are managed in the My Singtel app.
Source: singtel.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-12).
Only your account or device?
Not working or down · Official step-by-step guideSingtel home broadband slow or not working
Your home internet is slow
- Turn off your optical network terminal, router and set-top box; after 2 minutes, turn them back on.
- Wait until the router's Power and Internet lights are green and stable.
- Check how many devices are connected or streaming; move your computer closer to the router to test Wi-Fi coverage.
Source: singtel.com
Sign-in or account access · Official step-by-step guideChange your Singtel Wi-Fi name or password
You need to change your Wi-Fi name or password
- In the My Singtel app, select your Broadband service and device, edit the Wi-Fi name or password and tap Save changes.
- The change takes 1–2 minutes and you get an SMS: reconnect your devices afterwards.
ServiceDownToday: Still stuck or the delay has passed? Singtel hotline (24-hour automated, local calls): 1800 738 3330 (open 24-hour automated helpline) · all contact options
Source: singtel.com
Not working or down · Official step-by-step guideSingtel TV remote control not working
The Singtel TV remote doesn't respond
- Press the power button: if there's no green light, replace the batteries the right way round.
- Point the remote directly at the set-top box and press any button.
Source: singtel.com
Payment, bill or refund · Official step-by-step guideSingtel bill higher than usual
Your first bill after signing up or recontracting is high
It usually includes one-time charges (such as a new SIM or activation fee), a partial first month and the next month's subscription, which is charged in advance.
- See Singtel's Bill Explainer for how each charge is calculated.
Your bill went up after a promotion
When a promotional rate expires you're charged the regular retail price.
- Look out for current promotions, or unsubscribe from add-ons you no longer want.
ServiceDownToday: Still stuck or the delay has passed? Singtel hotline (24-hour automated, local calls): 1800 738 3330 (open 24-hour automated helpline) · all contact options
Source: singtel.com
What people search for about Singtel
- singtel login
- singtel login bill online without app
- singtel customer care email
- singtel wifi not working
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Singtel by reason
- GeneralSingtel hotline (24-hour automated, local calls): 1800 738 3330Open 24-hour automated helpline
- GeneralSingtel from overseas: +65 6235 1688
Technical information
The app: My Singtel app
- iPhone and iPad: version 10.26.0, released 2026-10-30, needs iOS 15.1 or later. App Store
Read from the stores on 2026-11-11.
Official website infrastructure: Imperva (Incapsula) (from the public DNS records of www.singtel.com).
User comments