Is Smartsheet down or not working today?
No recent reports (updated ).
Smartsheet current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Smartsheet is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Smartsheet website.
Official status not recently checked. Open the official status page
Smartsheet web app and mobile apps: sign-in, sheets, dashboards and automations
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Smartsheet isn't working for you.
About Smartsheet
Smartsheet is a workspace for teams to manage projects, automate workflows and collaborate.
Source: App Store listing (publisher: Smartsheet Inc.)
Official help by problem
Check a wider outage
Check status or progress · Official toolSmartsheet official status page
Smartsheet's official status page shows real-time and historical data on system performance.
Source: status.smartsheet.com
Only your account or device?
Not working or down · Step by stepSmartsheet slow, frozen or not loading
Smartsheet loads but runs slowly or freezes
If it works in private/incognito mode, your browser extensions or cached data may be the problem.
- Close unnecessary browser tabs and memory-heavy applications, then refresh Smartsheet.
- Open a private/incognito window, go to smartsheet.com, sign in and try the sheet again.
It works in a private window but not in your normal one
- Clear your browser's cached data and cookies, then restart the browser.
- Temporarily disable all browser extensions, then re-enable them one by one to find the culprit.
Your connection may be weak
Smartsheet requires a minimum of 5 Mbps download speed for smooth operation.
- Run a speed test.
Only one very large sheet is slow
With thousands of rows or complex formulas, slower performance is normal behavior.
- Use filters to view only the rows you need, or break the sheet into smaller sheets.
Source: help.smartsheet.com
Sign-in or account access · Step by stepCan't sign in to Smartsheet
Forgotten password, or too many wrong attempts
After too many attempts with the wrong password, your account may be blocked. The fix is the same.
- Go to the password reset page and follow the instructions on the screen.
You sign in with Microsoft, Google or Apple
- Sign out of all open applications, including other browser profiles.
- Clear your browser cache and cookies, restart your browser, then sign back in.
- If you have more than one account with these providers, check you are using the correct email address.
You sign in with SSO or company credentials
- Contact your System Admin.
The password reset email doesn't arrive
- Check your spam folder and other secondary folders.
- Reset your password again: you may have made a typo in your email address.
Smartsheet can't send password reset emails to an address other than the primary email on the account.
Source: help.smartsheet.com
Sign-in or account access · Step by stepSmartsheet shows "404 not found" or "This site cannot be reached"
You get '404 not found', 'This site cannot be reached' or 'This site is under maintenance' when logging in
You may be experiencing a Domain Name System (DNS) error.
- Visit the Smartsheet Status page to check for recent maintenance.
- Flush your local DNS cache, restart your browser and go to https://app.smartsheet.com.
If that does not work: On a company network, work with your organization's IT team; otherwise contact your ISP to have them flush the DNS cache.
Source: help.smartsheet.com
What people search for about Smartsheet
- smartsheet login
- smartsheet app
- smartsheet status
- smartsheet login with company account
Observed in search-engine autocomplete suggestions; not a report of an outage.
Past outages reported by the service
- 2026-10-01 Both automated and manual approval workflows are currently failing to execute
- 2026-09-21 Investigating blank page or error on Smartsheet Login
- 2026-09-16 Salesforce connector is experiencing intermittent issues
- 2026-09-11 Smartsheet and Smartsheet Login Unavailable for Smartsheet US
- 2026-08-27 Unexpected HTTP response code affecting login, sheet access, Control Center, Dynamic View and other premium apps
- 2026-08-26 Sheets in Smartsheet US are failing to load
- 2026-08-25 Intermittent Cell Link and Cross Sheet Reference delays/failures
- 2026-08-11 Sheets, Reports, and Workflow Services Are Impacted
Source: the official status page status.smartsheet.com, read on 2026-11-11.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
- Smartsheet's own status page →
Contact Smartsheet by reason
Technical information
The app: Smartsheet: Projects & Teams
- iPhone and iPad: version 26.19, released 2026-10-20, needs iOS 18.0 or later. App Store
- Android: updated Oct 20, 2026, needs Android 11 and up. Play Store
Read from the stores on 2026-11-09.
Official website infrastructure: AWS, Fastly (from the public DNS records of www.smartsheet.com).
User comments