Is TDECU down or not working today?
No recent reports (updated ).
TDECU current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that TDECU is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official TDECU website.
TDECU (Texas credit union): Digital Banking app and online banking sign-in, password and username recovery, lost or stolen cards, scam calls and texts, disputes and fraud reports, loan and credit card payments, Member Care
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if TDECU isn't working for you.
About TDECU
TDECU is a Texas credit union whose Digital Banking app and online banking handle transfers, bill pay, mobile deposits and card management.
Source: tdecu.org (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Only your account or device?
Sign-in or account access · Official step-by-step guideTDECU Digital Banking sign-in
You forgot your TDECU Digital Banking password
You can reset it yourself with a secure access code from the Forgot Password option, on desktop or in the app.
- Click Forgot Password under the login fields.
- Enter your username, choose how to receive your secure access code, enter it, then create your new password.
You can't remember your TDECU username
TDECU's Account Recovery page has a Forgot Username tab.
- Click Forgot Username under the login fields, then use the Forgot Username tab on the Account Recovery page.
ServiceDownToday: Still stuck or the delay has passed? TDECU Member Care: (800) 839-1154 (open Monday to Friday 8 a.m. to 6 p.m., Saturday 9 a.m. to 6 p.m) · all contact options
Source: tdecu.org
Lost, stolen or fraud · Official step-by-step guideTDECU lost or stolen card
Your TDECU card is lost or stolen
Reporting it in Digital Banking permanently deactivates the card; TDECU mails a new credit card, while a new debit card must be requested.
- In Digital Banking, go to Service Center, then Manage Cards, open the card and click Report Lost or Stolen.
- For a new debit card, send a secure message, call Member Care or visit a branch.
You misplaced your TDECU card and may find it
You can disable the card temporarily instead of reporting it lost.
- In Digital Banking, select Service Center, then Manage Cards, and disable the card temporarily.
Source: tdecu.org
Lost, stolen or fraud · Official step-by-step guideTDECU scam call or text
Someone calls claiming to be TDECU and asks for personal details
TDECU says its team will never ask for personal details over the phone.
- Hang up and call TDECU back using the official number from its website or your statement.
- If you already shared information, contact TDECU immediately at (800) 839-1154.
A text from an unknown number says it's from TDECU
TDECU warns that scammers send fake credit union texts to get your personal information.
- Don't reply or click links; verify by contacting TDECU through its official channels.
Source: tdecu.org
Help · Official step-by-step guideDispute a TDECU transaction or report fraud
You need to dispute a TDECU debit card or credit card transaction
Debit card disputes go through the TDECU Dispute Form; credit card disputes are handled by phone.
- For a debit card, use the TDECU Dispute Form; for a credit card, call (888) 918-7341.
There's fraud on your TDECU debit card
TDECU needs its Fraud Affidavit completed before Member Care can help; staff can't fill it in for you.
- Complete the TDECU Fraud Affidavit online or at a Member Center, then call Member Care at (800) 839-1154.
Source: tdecu.org
Payment, bill or refund · Official step-by-step guidePay your TDECU loan or credit card
You need to pay your TDECU loan or credit card
You can pay in Digital Banking, or without it through the Make a Payment service or the automated phone system; payments through Member Care carry a fee.
- Log in to Digital Banking to pay, or call the automated phone system at (877) 255-1400.
Source: tdecu.org
ServiceDownToday checks
General steps from us, not an official TDECU procedure and not counted as help from TDECU.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about TDECU
- tdecu login
- tdecu login online banking
- tdecu login mobile app
- tdecu login mobile sign up
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact TDECU by reason
- GeneralTDECU Member Care: (800) 839-1154Open Monday to Friday 8 a.m. to 6 p.m., Saturday 9 a.m. to 6 p.m
- GeneralTDECU automated payment phone line: (877) 255-1400
Technical information
The app: TDECU Digital Banking
- iPhone and iPad: version 28.0.260400, released 2026-07-06, needs iOS 16.0 or later. App Store
Read from the stores on 2026-11-13.
User comments