Is Teladoc down or not working today?
No recent reports (updated ).
Teladoc current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Teladoc is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Teladoc website.
Teladoc Health members: signing in and password reset, checking eligibility, visit costs and payment methods, updating billing information, canceling a visit or program, missing the provider in the waiting room, and member support.
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Teladoc isn't working for you.
About Teladoc
Teladoc Health is a US virtual care provider offering 24/7 General Medical visits, mental health, dermatology and chronic condition programs by phone, video or app.
Source: teladochealth.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Only your account or device?
Sign-in or account access · Official step-by-step guideCan't log in to Teladoc Health
You can't log in to your Teladoc Health account
The Teladoc Help Center has a sign-in guide and covers activation, enrollment, connectivity and password reset.
- Open the Teladoc Help Center and choose "Can´t log in?".
- For password resets, see the Help Center section on activation, enrollment, connectivity and password reset.
Your Teladoc Health video visit won't connect
The Help Center has a network connectivity troubleshooting guide.
- Open "Troubleshoot network connectivity" in the Teladoc Help Center.
ServiceDownToday: Still stuck or the delay has passed? Teladoc Health member line (1-800-Teladoc): 1-800-Teladoc · all contact options
Source: teladochealth.com
Check status or progress · Official step-by-step guideNot sure you have Teladoc Health
You're not sure your plan or employer gives you Teladoc Health
Access and services depend on your health plan or employer.
- Check with your health plan or employer, call 1-800-Teladoc, or check your eligibility online.
You missed the Teladoc provider in the waiting room
The provider waits a few minutes, then Teladoc tries to connect you with the next available provider before canceling.
- Keep your phone near you and watch for the new set of notifications.
Source: teladochealth.com
Payment, bill or refund · Official step-by-step guideTeladoc Health visit cost or payment problem
You don't know what your Teladoc Health visit will cost
The cost depends on the type of care and your health plan; any visit fee is shown before you confirm.
- Check your welcome letter or call 1-800-Teladoc to confirm pricing before requesting a visit.
Your Teladoc Health payment card was declined or is out of date
You can update billing information at any time; Teladoc accepts major credit cards, PayPal and, for eligible plans, HSA, FSA or HRA cards.
- Update your billing information on the "My Account" page on Teladochealth.com or in the app.
Source: teladochealth.com
Help · Official step-by-step guideCancel a Teladoc Health visit or program
You need to cancel a scheduled Teladoc Health visit
Visits can be canceled online or in the app.
- Log in, open your "Upcoming Visit" details on the home page and click "Cancel Visit".
- Immediate issue? Call 1-800-Teladoc.
You want to leave a Teladoc Health program
You can cancel a program at any time.
- Email membersupport@teladochealth.com or call 800-835-2362.
Source: teladochealth.com
Help · Official step-by-step guideGet help from Teladoc Health Member Support
You have a question about a Teladoc bill, visit, device, supplies or your account
Member Support handles these through a short online request, and the care team is available 24/7.
- Choose "Get help with your account" on Teladoc's contact page and submit a short request.
ServiceDownToday: Still stuck or the delay has passed? Teladoc Health member line (1-800-Teladoc): 1-800-Teladoc · all contact options
Source: teladochealth.com
ServiceDownToday checks
General steps from us, not an official Teladoc procedure and not counted as help from Teladoc.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about Teladoc
- teladoc login
- teladoc app
- teladoc login not working
- teladoc app not working
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Teladoc by reason
Technical information
The app: Teladoc Health
- iPhone and iPad: version 5.36, released 2026-11-03, needs iOS 15.0 or later. App Store
Read from the stores on 2026-11-13.
User comments