Is TEP (Tucson Electric) down or not working today?
No recent reports (updated ).
TEP (Tucson Electric) current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that TEP (Tucson Electric) is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official TEP (Tucson Electric) website.
Tucson Electric Power (TEP): power outages and the outage map, reporting an outage or a downed line, My Account login, paying the bill, payment extensions, moving service and utility scams.
Power cut? Start with the official help for it:
Or is it the website, your account or the app? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if TEP (Tucson Electric) isn't working for you.
About TEP (Tucson Electric)
Tucson Electric Power (TEP) is the electric utility serving the Tucson, Arizona area.
Source: tep.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Service disrupted or unsafe?
Not working or down · Official step-by-step guideTEP power outage: report it and check the map
Your power is out in the TEP area
You can report it in the free TEP app, in My Account or by phone, and TEP can call you when power is back.
- Report it in the TEP mobile app or My Account.
- Or call 520-623-7711.
- Check the outage map; small outages may not show.
The TEP outage map looks out of date
Map updates can be delayed during heavy storms and many simultaneous interruptions.
- Report your outage anyway in the app or My Account.
Source: tep.com
Not working or down · Official step-by-step guideTEP emergencies and downed power lines
You see a downed power line or an electrical emergency
Stay away from the hazard and call 911; TEP takes outages and emergencies on its Emergency Hotline.
- Stay away, get to a safe place and call 911.
- Report it to the TEP Emergency Hotline at 520-623-3451.
Source: tep.com
Only your account or device?
Sign-in or account access · Official step-by-step guideTEP My Account login help
You can't log in to TEP My Account
The login page has a link to recover your username or password, and you can still pay as a guest.
- Select Forgot username or password?
- No account yet: create one.
- Just need to pay: pay as a guest.
ServiceDownToday: Still stuck or the delay has passed? TEP Customer Care (phone): 520-623-7711 · all contact options
Source: tep.com
Payment, bill or refund · Official step-by-step guideAsk TEP for more time to pay
You need a little more time to pay TEP
Customers not on a payment arrangement can request a payment extension.
- Request an extension in My Account, the TEP app or at 520-623-7711.
- Denied online or by the automated system: speak to a representative.
Source: tep.com
Payment, bill or refund · Official step-by-step guidePay your TEP bill
You need to pay your TEP bill
TEP accepts bank account, card, cash and automatic payments.
- Pay from checking or savings in My Account.
- Pay by credit or debit card (fee applies).
- Set up auto pay from your bank account.
ServiceDownToday: Still stuck or the delay has passed? TEP Customer Care (phone): 520-623-7711 · all contact options
Source: tep.com
Other help
Lost, stolen or fraud · Official step-by-step guideTEP scam calls and fake payment pages
Someone says they are TEP and threatens to shut off your power unless you pay now (scam)
TEP says it does not urge customers to buy prepaid money cards and does not use high-pressure tactics.
- Hang up.
- Call TEP Customer Care at (520) 623-7711, the number on your bill.
- Check your account in My Account or the TEP app.
Source: tep.com
Help · Official step-by-step guideStart, stop or move TEP service
You are moving and need to start, stop or transfer TEP service
You can schedule the change in My Account.
- Schedule the change in service in My Account.
ServiceDownToday: Still stuck or the delay has passed? TEP Customer Care (phone): 520-623-7711 · all contact options
Source: tep.com
ServiceDownToday checks
General steps from us, not an official TEP (Tucson Electric) procedure and not counted as help from TEP (Tucson Electric).
Site won't load?
- Try another network: switch between Wi-Fi and mobile data.
- Try another browser, or a private window.
- Close the page completely and open it again.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
User comments