Is Three UK down or not working today?
No recent reports (updated ).
Three UK current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Three UK is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Three UK website.
Three Network Status Checker: Open the page
Three UK: mobile network (4G/5G), Pay Monthly and Pay As You Go, home broadband, My3 and the Three app
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Three UK isn't working for you.
About Three UK
Three is a UK mobile network offering 4G and 5G Pay Monthly and Pay As You Go plans and home broadband.
Source: three.co.uk (official website)
Official help by problem
Check a wider outage
Not working or down · Official toolThree Network Status Checker
Three's official Network Status Checker shows whether there's maintenance or a problem with the Three network in your area.
Source: three.co.uk
Only your account or device?
Not working or down · Official step-by-step guideWeak Three signal or no coverage
Your signal is weak
Distance from a mast is the main cause; trees, basements, underground spots, travelling and the phone itself also matter, and Three has switched off 3G.
- Get higher up or open a window; an older phone may need upgrading.
Source: three.co.uk
Sign-in or account access · Official step-by-step guideCan't log in to My3 or the Three app
You get an error when logging in
- Check you've registered: it's now required, including on Wi-Fi.
You forgot your password or the email never came
- Tap 'Reset password' in the app: a reset link is sent to your email.
- No email? Check your registered email address and your junk folder; the verification email is valid for 24 hours, otherwise use Live Chat.
You're asked for a PIN
With 2-factor authentication, Three texts a PIN to your mobile after your number and password.
- Enter the PIN texted to your mobile; if your email isn't accepted or you no longer have access to it, use Three's Live Chat.
Source: three.co.uk
Payment, bill or refund · Official step-by-step guideThree Pay As You Go: data packs
You need more data on Pay As You Go
You can only have one active Data Pack at a time; an Auto-renew Data Pack renews monthly and can be cancelled any time.
- Buy or manage your Data Pack in the Three app or My3.
ServiceDownToday: Still stuck or the delay has passed? Three Live Chat open (open 08:00–22:00 Monday to Friday, 09:00–20:00 Saturday and Sunday) · all contact options
Source: three.co.uk
ServiceDownToday checks
General steps from us, not an official Three UK procedure and not counted as help from Three UK.
Site won't load?
- Try another network: switch between Wi-Fi and mobile data.
- Try another browser, or a private window.
- Close the page completely and open it again.
Few reports don't rule out a problem with Three UK. Report what you see, then try the official help above. Other services of the same kind, to compare:
See which services are down today →What people search for about Three UK
- three uk login
- three uk esim
- three uk login with phone number
- three uk login without phone number
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Three UK by reason
- GeneralThree Live ChatOpen 08:00–22:00 Monday to Friday, 09:00–20:00 Saturday and Sunday
Technical information
Official website infrastructure: Akamai (from the public DNS records of www.three.co.uk).
User comments