Is TIAA down or not working today?
No recent reports (updated ).
TIAA current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that TIAA is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official TIAA website.
TIAA (US): retirement and investment accounts at tiaa.org, online account access and the TIAA app
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if TIAA isn't working for you.
About TIAA
TIAA is a US retirement and financial services provider; members manage their accounts online at tiaa.org.
Source: tiaa.org (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-12).
Only your account or device?
Sign-in or account access · Official step-by-step guideLocked out of your TIAA online account
Your online account is locked
After three wrong login attempts in a row, online access is locked for security.
- Select 'Log In', enter your user ID and password, and follow the prompts to confirm your identity.
- Can't unlock online? Call 866-207-6467, weekdays 8 a.m.–10 p.m. and Saturdays 9 a.m.–6 p.m. (ET).
Your account data or images don't display
- Delete old TIAA bookmarks and type TIAA.org in the address bar.
- Reload the page, then clear your browser cache.
Your balance shows 'N/A'
The balance is unavailable, for example during a pending transfer or rollover into your contract, or an internal account adjustment.
- If account data doesn't display at all, delete old TIAA bookmarks, type TIAA.org in the address bar, reload the page and clear your browser cache.
Source: tiaa.org
Sign-in or account access · Official step-by-step guideForgot your TIAA user ID or password
You forgot your user ID, your password, or both
- Recover your user ID online first, then set up a new password.
- If your account is locked and online unlocking fails, TIAA can help by phone.
You need to update your contact details
- Log in, open My profile > Personal Information, select 'Update your contact information' and enter the temporary code sent to you.
Source: tiaa.org
Lost, stolen or fraud · Official step-by-step guideTIAA account accessed without permission
Someone accessed your TIAA account or your balance looks wrong
If someone gains unauthorized access and you lose money as a result, TIAA says it will reimburse you.
- Call TIAA at 800-842-2252, weekdays 8 a.m. to 10 p.m. (ET), to report it.
Source: tiaa.org
ServiceDownToday checks
General steps from us, not an official TIAA procedure and not counted as help from TIAA.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about TIAA
- tiaa login
- tiaa login my account
- tiaa app
- tiaa app not working
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact TIAA by reason
- Account and sign-inTIAA: account unlock and login help: 866-207-6467Open Weekdays 8 a.m.–10 p.m., Saturdays 9 a.m.–6 p.m. (ET)
- GeneralTIAA customer service: 800-842-2252Open Weekdays 8 a.m.–10 p.m. (ET)
Technical information
The app: TIAA
- iPhone and iPad: version 26.10, released 2026-11-04, needs iOS 16.0 or later. App Store
Read from the stores on 2026-11-11.
Official website infrastructure: Akamai (from the public DNS records of tiaa.org).
User comments