Is Travelers down or not working today?
No recent reports (updated ).
Travelers current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Travelers is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Travelers website.
Travelers Insurance (auto, home and business insurance): claims and claim status, roadside assistance, bill payment, MyTravelers account and app sign-in, customer service
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Travelers isn't working for you.
About Travelers
Travelers is a US insurer for auto, home, boat and business policies; customers manage policies, bills and claims in MyTravelers on the web and in the app.
Source: travelers.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Only your account or device?
Not working or down · Official step-by-step guideTravelers roadside assistance
Your car has a flat tire, dead battery or breakdown
Travelers roadside assistance is available 24/7 and arranged by a national vendor.
- Submit your roadside request online or call 1.800.252.4633 and select option 3, with your 13-digit policy number from your Auto ID card.
Your Travelers roadside request isn't going well
Travelers has a phone line for problems with an existing roadside request.
- With a personal auto policy, call 1.800.252.4633.
Source: travelers.com
Sign-in or account access · Official step-by-step guideMyTravelers sign-in problems
You forgot your MyTravelers password or user ID
MyTravelers has a recovery link for both.
- Click “Problems logging in?” on the MyTravelers login.
MyTravelers won't accept your new password
Travelers requires a strong password: at least 8 characters mixing letters and numbers, different from your user ID.
- Choose a password of 8 or more characters with letters and numbers, not your user ID.
ServiceDownToday: Still stuck or the delay has passed? Travelers customer service (personal insurance): 888.564.5043 · all contact options
Source: travelers.com
Claim or damage · Official step-by-step guideFile a Travelers claim
You need to file a claim with Travelers
Travelers says most simple claims are faster and easier to file online; auto glass claims have their own claim center.
- File the claim online, or for auto glass use the Auto Glass Claim Center.
ServiceDownToday: Still stuck or the delay has passed? Travelers customer service (personal insurance): 888.564.5043 · all contact options
Source: travelers.com
Claim or damage · Official step-by-step guideTravelers claim status or third-party claim
You want an update on your Travelers claim
The claim handler assigned to your case is the best source; online status needs your seven-digit claim number and date of loss.
- Check the claim status online with your claim number and date of loss, or call the claim inquiry department at 800.252.4633.
You had an accident with someone insured by Travelers
Travelers takes these claims through its Claim Reporting Center.
- Call 800.252.4633 with the other driver's name, license plate, phone number and insurance information.
Source: travelers.com
Payment, bill or refund · Official step-by-step guideQuestion about your Travelers bill
You have a question or problem with your Travelers bill
Your independent agent or a Travelers customer service representative can help, at any hour.
- Call your agent or Travelers customer service at 888.564.5043, or view the bill in MyTravelers.
Source: travelers.com
Payment, bill or refund · Official step-by-step guidePay your Travelers bill
You need to pay your Travelers personal insurance bill
You can pay in MyTravelers, or make a one-time payment without signing in.
- Log in to MyTravelers to pay or set up AutoPay, or use Make a one-time payment.
ServiceDownToday: Still stuck or the delay has passed? Travelers customer service (personal insurance): 888.564.5043 · all contact options
Source: travelers.com
ServiceDownToday checks
General steps from us, not an official Travelers procedure and not counted as help from Travelers.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about Travelers
- travelers login
- travelers app
- travelers app not working
- travelers app for android
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Travelers by reason
- GeneralTravelers customer service (personal insurance): 888.564.5043
- GeneralMyTravelers technical assistance: 1.877.754.0481Open Monday to Friday, 8 a.m. to 8 p.m. ET
- GeneralTravelers claims line: 1.800.252.4633
Technical information
The app: Travelers Mobile
- iPhone and iPad: version 9.7.0, released 2026-10-30, needs iOS 13.0 or later. App Store
Read from the stores on 2026-11-13.
User comments