Is TurboTax down or not working today?
No recent reports (updated ).
TurboTax current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that TurboTax is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official TurboTax website.
TurboTax (Intuit tax filing software, online and Desktop): forgotten password and Intuit Account sign-in, account locked after too many attempts, verification code not received or not working, account recovery request, TurboTax Desktop for Windows not running, installing or updating, Pay With My Refund fees auto-debited from a bank account, failed debit, phone support.
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if TurboTax isn't working for you.
About TurboTax
TurboTax is Intuit's tax filing software, used online through an Intuit Account or installed as TurboTax Desktop.
Source: ttlc.intuit.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Only your account or device?
Sign-in or account access · Official step-by-step guideTurboTax sign-in: forgot password
You can't sign in to TurboTax because you forgot your password
Selecting Forgot password? lets you prove it's you with a one-time code or another method.
- Select Forgot password? and get a one-time code by text message, email or phone call.
- If that fails, submit an account recovery request on the account recovery website.
You submitted a TurboTax account recovery request
Intuit reviews the request and emails you the next steps.
- Wait for the review, usually within one business day, and watch for the email from turbotax@intuit.com.
Source: ttlc.intuit.com
Sign-in or account access · Official step-by-step guideTurboTax account locked after too many sign-in attempts
TurboTax says you exceeded the number of sign-in attempts
The account is temporarily locked.
- Wait 15 minutes, then try signing in again.
ServiceDownToday: Still stuck or the delay has passed? TurboTax customer support (phone): 1-800-446-8848 · all contact options
Source: ttlc.intuit.com
Not working or down · Official step-by-step guideTurboTax Desktop for Windows not running properly
TurboTax Desktop won't run properly on your Windows computer
Intuit lists checks on the computer itself before anything else.
- Check the minimum system requirements and run TurboTax as administrator.
- Add TurboTax Desktop to your allowed apps in Windows Defender.
- Run Windows Update to keep the computer up to date.
A TurboTax Desktop update seems frozen at 0% or 100%
Updates can look stuck while they are still running.
- Don't end the download process; wait up to 15 minutes before doing anything.
TurboTax Desktop won't install
The downloaded file may have been corrupted.
- Delete the downloaded file and download TurboTax again from InstallTurboTax.com.
- Try installing TurboTax on a different computer.
Source: ttlc.intuit.com
Sign-in or account access · Official step-by-step guideTurboTax verification code not received or not working
The TurboTax verification code never arrived
It can take a couple of minutes for the code to arrive.
- Check your junk mail or spam folder.
- Allow or unblock the numbers 88811 and 97962 on your phone.
The TurboTax verification code is refused
You most likely received several codes; the latest one is the valid one.
- Enter the most recent code you received.
- Keep the browser window open: closing it invalidates the code.
Source: ttlc.intuit.com
Sign-in or account access · Official step-by-step guideTurboTax password reset but still can't sign in
You reset your TurboTax password and still can't sign in
Stored or pre-filled passwords can get in the way.
- Clear your cache and cookies.
- Close and reopen your browser before signing back in.
ServiceDownToday: Still stuck or the delay has passed? TurboTax customer support (phone): 1-800-446-8848 · all contact options
Source: ttlc.intuit.com
Payment, bill or refund · Official step-by-step guideTurboTax fees auto-debited from your bank account
TurboTax fees were debited from your bank account
You chose Pay With My Refund and authorized Intuit to debit your account if the refund didn't cover the fees.
- Pay early with the pay online link in the emails, using your TurboTax order number and ZIP code.
- Need more time: you may be eligible for a one-time 21-day deferral.
The TurboTax auto-debit failed because of insufficient funds
TurboTax makes one additional attempt the following week.
- Make sure the funds are available, or pay online before the next attempt.
ServiceDownToday: Still stuck or the delay has passed? TurboTax customer support (phone): 1-800-446-8848 · all contact options
Source: ttlc.intuit.com
What people search for about TurboTax
- turbotax login
- turbotax online
- turbotax login phone number
- turbotax app
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact TurboTax by reason
Technical information
The app: TurboTax: File Your Tax Return
- iPhone and iPad: version 12.21, released 2026-11-09, needs iOS 17.0 or later. App Store
Read from the stores on 2026-11-13.
User comments