Is Uphold down or not working today?
No recent reports (updated ).
Uphold current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Uphold is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Uphold website.
Help & FAQs: Open the page
Uphold (crypto and multi-asset money app): login problems, forgotten passwords and reset links, 2-factor authentication codes not arriving or rejected, hacked accounts and freezing the account, US dollar bank deposits and ACH settlement, support tickets and phone support
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Uphold isn't working for you.
About Uphold
Uphold is a digital money platform where users hold, trade and transfer crypto and traditional currencies, funded for example from a US bank account.
Source: support.uphold.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Only your account or device?
Sign-in or account access · Official step-by-step guideCan't log in to Uphold
Uphold won't let you log in
Uphold first suggests checking its status page for a service disruption or maintenance, and typing your email and password instead of using auto-fill.
- Check Uphold's status page.
- Type your email and password manually: auto-fill can add trailing spaces or an old password.
You're not receiving your Uphold verification code by SMS
SMS codes need signal and the right phone number on your account.
- Check you have signal, that the number on your account is correct, and that your phone isn't blocking short-code senders.
- Restart your phone; if nothing arrives, ask your mobile provider whether SMS is blocked.
Uphold rejects your authenticator app codes
Codes expire quickly, and a wrong date, time or timezone on your device can break them.
- Set your device date and time to update automatically and update your authenticator app.
- Enter a fresh code before it expires (every 20 or 30 seconds).
You don't remember which email you use for Uphold
Search your inboxes for Uphold emails; Uphold only contacts you from its own domains, such as @uphold.com.
- Search all your email accounts for messages from Uphold about funds received, sent, spent or traded.
Source: support.uphold.com
Sign-in or account access · Official step-by-step guideReset your Uphold password
You forgot your Uphold password
The reset link is valid for 15 minutes and a new request cancels the old one; with 2FA you also enter your code.
- On the login page tap Forgot your password?, enter your email and open the Reset your password email (check Spam).
- Use only the latest link, on the same device, without a VPN.
Source: support.uphold.com
Lost, stolen or fraud · Official step-by-step guideUphold account hacked: freeze it
You think your Uphold account was hacked
Tell Uphold immediately; it can restrict the account to prevent unauthorized withdrawals.
- If you can sign in, freeze the account: Account Center > Security > Freeze account (on the web: More > Security > Freeze account).
- If you can't sign in, contact Uphold with its web form.
Source: support.uphold.com
Payment, bill or refund · Official step-by-step guideUphold US dollar bank deposit not available yet
Your bank transfer to Uphold hasn't arrived yet
Funds pushed from your bank to your Uphold account details can take up to 2 business days to become available for trading.
- Wait up to 2 business days; for faster funding pull money from a linked ACH bank account in the app (Deposit > ACH bank deposit).
ServiceDownToday: Still stuck or the delay has passed? Uphold phone support (California residents): +1 (888) 831-1780 (open Monday–Friday, 7:00 AM–5:00 PM Pacific, except US federal holidays) · all contact options
Source: support.uphold.com
Payment, bill or refund · Official step-by-step guideUphold ACH funds can't be withdrawn yet
You can trade your Uphold ACH deposit but can't withdraw it
Funds deposited via ACH are available for trading immediately but go through a settlement period before they can be withdrawn.
- Wait for the settlement period to end before withdrawing.
ServiceDownToday: Still stuck or the delay has passed? Uphold phone support (California residents): +1 (888) 831-1780 (open Monday–Friday, 7:00 AM–5:00 PM Pacific, except US federal holidays) · all contact options
Source: support.uphold.com
Help · Official step-by-step guideContact Uphold support
You need to reach Uphold support
Support works by ticket from the app or Help Center webforms; Uphold commits to replying within 24 hours. Phone support is for California residents only.
- In the app open Help, then My Tickets; or use the Help Center webforms even when logged out.
- California residents can call +1 (888) 831-1780, Monday–Friday 7:00 AM–5:00 PM Pacific.
Source: support.uphold.com
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Uphold by reason
- GeneralUphold support webform
- GeneralUphold phone support (California residents): +1 (888) 831-1780Open Monday–Friday, 7:00 AM–5:00 PM Pacific, except US federal holidays
Technical information
The app: Uphold: Trade crypto & stocks
- iPhone and iPad: version 6.114.0, released 2026-11-06, needs iOS 15.1 or later. App Store
Read from the stores on 2026-11-13.
User comments