Is Western Union (US) down or not working today?
No recent reports (updated ).
Western Union current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Western Union is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Western Union website.
Western Union money transfers from the United States: website, app and agent locations (phone numbers shown are US numbers)
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Western Union isn't working for you.
About Western Union
Western Union is a money transfer service: its app lets you send money, track transfers, pay bills and find agent locations.
Source: App Store listing (publisher: The Western Union Company)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-11).
Only your account or device?
Sign-in or account access · Step by stepCan't log in to Western Union: password, locked profile, unfinished registration
You forgot your password
- On westernunion.com, click Forgot password on the Log In page; in the app, tap Forgot Password and enter your registered email.
- Follow the emailed link and answer one of your three security questions.
Your profile is locked after several wrong attempts
- Call Western Union Customer Care at 1-877-989-3268 (US).
You registered but didn't finish verification
- Type your username and password: you are taken to the verification page.
- Check your email and type the PIN to complete registration.
Source: westernunion.com
Payment, bill or refund · Step by stepTrack a Western Union transfer with its MTCN
You want to know where a transfer is
- On Western Union's tracking page, enter the 10-digit tracking number (MTCN).
The receiver would rather get the money in a bank account
- Enter the MTCN on the tracking page and continue to have a cash transfer deposited directly into the receiver's bank account.
Conditions: Some transfers don't qualify to change the receive method; the cash can still be picked up at an agent location.
ServiceDownToday: Still stuck or the delay has passed? Contact Western Union Customer Care (United States) open · all contact options
Source: westernunion.com
Lost, stolen or fraud · Step by stepSent money to a scammer through Western Union: act immediately
You think you've been scammed
If the transfer has not been paid out, Western Union can stop the transaction and refund your money.
- Call Western Union's fraud hotline immediately: 1-800-448-1492 (US).
The transfer was already paid out
- File a claim with the fraud department at 1-800-448-1492 or with the online fraud claim form.
- Then contact your local law enforcement agency.
You want to report the scam more widely
- Report your case to law enforcement and to authorities such as the Federal Trade Commission's Bureau of Consumer Protection.
Source: westernunion.com
Payment, bill or refund · Step by stepWestern Union transfer on hold, delayed or still "In Progress"
The status shows 'In Progress' for a long time
Sometimes Western Union needs to confirm a few details before sending your transfer; this is a standard process and can take longer than usual.
- Check the status on westernunion.com or in the app: choose Track transfer and enter your MTCN.
If that does not work: If the status shows In Progress for more than 48 hours, contact Western Union.
The transfer is on hold or delayed
One reason: Western Union is waiting for more information from you.
- Contact Western Union with your tracking number (MTCN) to avoid any further delay.
- For US transfers, Customer Care: 1-800-325-6000.
Source: westernunion.com
Lost, stolen or fraud · Step by stepSuspicious Western Union email or request for money
You received a suspicious email
- Forward it as is to spoof@westernunion.com: do not cut or paste the contents.
A scammer asked you to send money with Western Union
- Let Western Union know: select your country on its fraud page and call the fraud hotline.
Someone you met online, or a 'relative' in an emergency, asks for money
- Never send money to someone you have not met in person.
- For an emergency call: ask a lot of questions and verify with another family member.
Source: westernunion.com
ServiceDownToday checks
General steps from us, not an official Western Union procedure and not counted as help from Western Union.
Site won't load?
- Try another network: switch between Wi-Fi and mobile data.
- Try another browser, or a private window.
- Close the page completely and open it again.
What people search for about Western Union
- western union login
- western union app
- western union login sign up
- western union login with phone number
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Western Union by reason
Technical information
Official website infrastructure: Akamai (from the public DNS records of www.westernunion.com).
User comments