Is Westpac down or not working today?
No recent reports (updated ).
Westpac current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Westpac is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Westpac website.
Westpac (Australia): Westpac App, Online Banking, debit and credit cards
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Westpac isn't working for you.
About Westpac
Westpac is an Australian bank for personal, business and corporate customers; everyday banking runs through the Westpac App and Online Banking.
Source: westpac.com.au (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-11).
Only your account or device?
Sign-in or account access · Official step-by-step guideForgot your Westpac password or Customer ID
You forgot your password
- Go to Forgot password or customer ID and choose Forgot password.
- Enter your security device details and date of birth, then the SMS code or SecurID number, and choose a new password.
You forgot your Customer ID
- Find it at the top of your statements, in your welcome email, or in the Westpac App under Profile.
Source: westpac.com.au
Lost, stolen or fraud · Official step-by-step guideWestpac card lost or stolen
Your card is lost or stolen
- In the Westpac App, search "Lost or stolen", tap Report lost or stolen and follow the prompts to cancel and replace it.
You think you'll find it
- Lock it for up to 15 days; unlock it anytime if you find it.
You need to call
- Emergency Card Services: 1300 651 089 (+61 2 9155 7700 from overseas).
Source: westpac.com.au
Payment, bill or refund · Official step-by-step guideTransaction you don't recognise on Westpac
Something doesn't look right on your account
- In the Westpac App or Online Banking, select the transaction and tap "Report this transaction".
Your card was replaced
- Update merchants with recurring payments, since the card number changes.
Source: westpac.com.au
Sign-in or account access · Official step-by-step guideWestpac account restricted until you verify your details
Westpac asked you to confirm your details, or your account is restricted
- In the Westpac App or Online Banking, search "Verify ID" and review your details.
- For help removing restrictions, call 1300 360 766 (8am-7pm Sydney time, Mon-Fri).
Source: westpac.com.au
ServiceDownToday checks
General steps from us, not an official Westpac procedure and not counted as help from Westpac.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What people search for about Westpac
- westpac login
- westpac credit cards
- westpac login online banking
- westpac app
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Westpac by reason
Technical information
The app: Westpac
- iPhone and iPad: version 12.2.2, released 2026-11-04, needs iOS 16.0 or later. App Store
- Android: updated Nov 3, 2026. Play Store
Read from the stores on 2026-11-09.
Official website infrastructure: AWS, Amazon CloudFront (from the public DNS records of www.westpac.com.au).
User comments