Is Character.AI down or not working today?
No recent reports (updated ).
Character.AI current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Character.AI is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Character.AI website.
Character.AI website and app, sign-in — worldwide
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Character.AI isn't working for you.
About Character.AI
Character.AI is an interactive entertainment platform where people chat with, create and share AI Characters. It is headquartered in Silicon Valley.
Source: character.ai (official website)
Official help by problem
Check a wider outage
Not working or down · Official toolCharacter.AI website down or won't load
If you can't reach Character.AI, check its official channels for announcements of outages, scheduled maintenance and website status.
Source: support.character.ai
Only your account or device?
Not working or down · Step by stepCharacter.AI replies wrong, repeating, cut off or blocked
One reply misses, makes no sense or is cut off
- Swipe to regenerate the reply: it is the fastest fix and often the right one.
The same problem in several new chats (repetition, drifting out of character, forgetting details)
- Revisit the Character's Definition: vague or repetitive Definitions produce vague or repetitive Characters.
Conditions: For creators of the Character.
Quality drops, cut-offs or lost context even with a strong Definition
Can be model-level or a temporary serving issue.
- This can be a model limitation or a temporary serving issue on Character.AI's side.
A message or topic is filtered
- Filtering happens at platform level and isn't something a Definition can change.
If that does not work: If you think it was flagged in error, contact support.
Source: support.character.ai
Sign-in or account access · Step by stepCan't log in to Character.AI (no more passwords)
You look for a password or a 'reset password' option
- There isn't one: Character.AI is passwordless. Log in with the email verification link or a trusted provider such as Google or Apple.
You used to log in with email + password, Discord or Facebook
- Those methods stopped on July 30, 2024: use the email link or another supported method.
You still can't get into your account
- Submit a ticket on the Support Page and choose 'Something is not working'.
Source: support.character.ai
Payment, bill or refund · Step by stepManage or cancel c.ai+
You subscribed on the Character.AI website
- Go to Settings > Account > Manage, enter your account email and open the Customer Portal link sent to you (check spam).
If that does not work: No link within 5 minutes: check the email address and that the subscription is active and was made on the website.
You subscribed in the iOS or Android app
- Manage it through Apple Support (iOS) or Google Play Support (Android).
Source: support.character.ai
Sign-in or account access · Step by stepCharacter.AI login or verification email not arriving
- Check the email address is typed correctly and matches your account.
- Look in spam or junk, and mark it as Not Spam.
- Add Character.AI's email to your contacts and make sure it isn't blocked.
- Inbox full: delete emails to make space; unsupported domain: try another email provider.
Source: support.character.ai
Few reports don't rule out a problem with Character.AI. Report what you see, then try the official help above. Other services of the same kind, to compare:
See which services are down today →What people search for about Character.AI
- character.ai login
- character.ai down
- character.ai status
- character.ai app
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Character.AI by reason
- Account and sign-inContact Character.AI support (Help Center)
Technical information
Official website infrastructure: Cloudflare (from the public DNS records of character.ai).
User comments