Is DIRECTV down or not working today?
No recent reports (updated ).
DIRECTV current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that DIRECTV is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official DIRECTV website.
DIRECTV (satellite and streaming TV in the US): error code 771 and lost satellite signal, connection lost errors 617, 618 and 619 on Genie receivers, sign-in problems and error code 201, forgotten user ID or password, paying the bill online, by phone, text or mail, DIRECTV chat and phone support
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if DIRECTV isn't working for you.
About DIRECTV
DIRECTV provides TV service in the US by satellite dish or streamed over the internet, managed from a DIRECTV account and the DIRECTV App.
Source: directv.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Only your account or device?
Not working or down · Official step-by-step guideDIRECTV error code 771 (no satellite signal)
Your TV shows DIRECTV error code 771
Your dish isn't communicating with the satellite.
- Check that the Satellite-In (SAT-IN) cable and any adaptors between the receiver and the wall outlet are secure.
- If you can easily see your dish, make sure nothing blocks its line of sight to the sky; don't climb on your roof.
- Still not fixed: use DIRECTV chat or contact DIRECTV.
Source: directv.com
Not working or down · Official step-by-step guideDIRECTV "Video Connection Lost" (errors 617, 618, 619)
A TV shows Video Connection Lost with error 617, 618 or 619
A wireless receiver lost its connection to the main Genie receiver.
- Check the cables on the main Genie receiver are tight.
- Press and release the red button quickly to restart the receivers; service stops for a few minutes.
- If service isn't back after the restart, contact DIRECTV.
Source: directv.com
Sign-in or account access · Official step-by-step guideCan't sign in to DIRECTV
You forgot your DIRECTV password, or see error code 201
You reset it from the Sign in to DIRECTV page; a temporary password is emailed to you.
- On the sign-in page select Forgot Password, enter your User ID and last name and select Continue.
- Paste the emailed temporary password, then enter and confirm a new one; the temporary password can't be used to sign in at directv.com.
You don't remember your DIRECTV user ID
Your User ID is sent to the email address on file.
- On the sign-in page select Forgot email or user ID?, enter your email or account number and select Continue; satellite customers find the account number at the top left of the paper bill.
You changed your DIRECTV user ID or password and the app signed you out
The new User ID or password is also what you use to sign in to the DIRECTV App.
- Sign back in to the DIRECTV App with the new User ID or password.
Source: directv.com
Payment, bill or refund · Official step-by-step guidePay your DIRECTV bill
You need to pay your DIRECTV bill
You can pay online, by phone, by text or by mail; streaming customers are on autopay automatically.
- Online: go to Billing & Payments, choose the amount and date, pick a saved payment method and select Pay Bill.
- By phone: call 800.531.5000 and say "make a payment"; paying with an agent may cost a one-time $5 fee.
- By text, if a payment method is stored: text Pay to 21880.
You want to pay DIRECTV without signing in
DIRECTV offers a Pay without signing in option.
- Visit Pay without signing in and select DIRECTV.
You pay DIRECTV by mail and lost the envelope
Mail the check or money order to the PO Box shown on your remittance slip, with the slip, so it's applied correctly.
- Send it to the PO Box on the remittance slip and include the slip.
Source: directv.com
Help · Official step-by-step guideContact DIRECTV support
DIRECTV troubleshooting didn't fix your connection problem
DIRECTV offers chat and phone support, Monday to Sunday, 8:00 AM to 9:00 PM CT.
- Select Chat Now on DIRECTV's contact page, or call 800.531.5000.
Source: directv.com
ServiceDownToday checks
General steps from us, not an official DIRECTV procedure and not counted as help from DIRECTV.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact DIRECTV by reason
- GeneralDIRECTV customer service: 800.531.5000Open Monday–Sunday, 8:00 AM to 9:00 PM CT
- GeneralDIRECTV chat
Technical information
The app: DIRECTV: TV & Movie Streaming
- iPhone and iPad: version 5.0.142, released 2026-11-04, needs iOS 15.1 or later. App Store
Read from the stores on 2026-11-13.
User comments