Is Dropbox down or not working today?
No recent reports (updated ).
Dropbox current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Dropbox is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Dropbox website.
Official status not recently checked. Open the official status page
Dropbox website, desktop and mobile apps, API — worldwide
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Dropbox isn't working for you.
About Dropbox
Dropbox is a cloud storage service to store, share and access files across devices.
Source: dropbox.com (official website)
Official help by problem
Check a wider outage
Not working or down · Official toolDropbox Status: live status by component
Dropbox's status page covers the website, desktop and mobile apps, API, Paper, Passwords and support services, and can email you about incidents.
Source: status.dropbox.com
Only your account or device?
Sign-in or account access · Step by stepForgot your Dropbox password
- On the login screen, click Forgot your password? under the Password field.
- Enter your account email and click Submit: Dropbox emails a reset link.
- Click the link in the email to create a new password.
- No email? Check spam, add no-reply@dropbox.com to your contacts and try again.
Source: help.dropbox.com
Sign-in or account access · Step by stepLog in to Dropbox without access to your email
- You know the password: log in and change your email address right away.
- A verified recovery email can receive security codes or reset your password.
- Password expired but still logged in on a device: update your details from that device.
Source: help.dropbox.com
ServiceDownToday checks
General steps from us, not an official Dropbox procedure and not counted as help from Dropbox.
Site won't load?
- Try another network: switch between Wi-Fi and mobile data.
- Try another browser, or a private window.
- Close the page completely and open it again.
Few reports don't rule out a problem with Dropbox. Check the official status, report what you see, then try the official help above. Other services of the same kind, to compare:
See which services are down today →Good to know when Dropbox has a problem
- On a Dropbox Standard or Advanced team, an admin may need to reset your password. help.dropbox.com
What people search for about Dropbox
- dropbox login
- dropbox app
- dropbox login with email
- dropbox login with email and password
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
- Dropbox's own status page →
Contact Dropbox by reason
- Account and sign-inContact Dropbox support (chatbot, then customer support after you log in)
Technical information
Official website infrastructure: AWS (from the public DNS records of www.dropbox.com).
User comments