Is Fido down or not working today?
No recent reports (updated ).
Fido current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Fido is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Fido website.
Fido (Canada): mobile and home internet service, My Account and the Fido My Account app
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Fido isn't working for you.
About Fido
Fido is a Canadian mobile and home internet provider; customers manage their services in My Account.
Source: fido.ca (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-12).
Only your account or device?
Not working or down · Official step-by-step guideFido internet or Wi-Fi not working
Your home internet isn't working
- Check your network status to see if there's an outage in your area.
- Reset your modem: it solves many common internet problems.
- New modem? Check that its installation and Wi-Fi setup are complete.
Source: fido.ca
Not working or down · Official step-by-step guideFido planned network maintenance in your area
Fido is working in your neighbourhood
You may have short interruptions between 8am and 5pm, usually 5 to 10 minutes each, for up to 5 days; services normally come back on their own.
- If problems continue afterwards, restart your equipment, then contact Technical Support.
Source: fido.ca
Sign-in or account access · Official step-by-step guideRecover your Fido My Account username or password
You forgot your My Account password or username
- Go to fido.ca/accountrecovery, or tap 'FORGOT YOUR PASSWORD?' in the My Account app.
- Enter your username (or use 'Forgot your username?'), then the email on your profile, or your account information if you don't remember it.
Source: fido.ca
Payment, bill or refund · Official step-by-step guideFido: missed or late bill payment
You missed a payment
You may get late payment charges and your services may be suspended.
- Sign in to Fido MyAccount to pay. To arrange a later payment, select 'Promise to Pay' and follow the steps.
There's a late payment charge on your bill
It means your account had an unpaid balance from a previous bill.
ServiceDownToday: Still stuck or the delay has passed? Fido contact page (call or chat with customer service) open · all contact options
Source: fido.ca
Payment, bill or refund · Official step-by-step guideFido: you paid but it may arrive late
You paid through online banking or at a branch and worry it arrives late
Credit card payments are effective immediately; one-time payments made by online banking or in branch in the last 7 days can be reported.
- Report the payment in Fido MyAccount.
ServiceDownToday: Still stuck or the delay has passed? Fido contact page (call or chat with customer service) open · all contact options
Source: fido.ca
Few reports don't rule out a problem with Fido. Report what you see, then try the official help above. Other services of the same kind, to compare:
See which services are down today →What people search for about Fido
- fido login
- fido login with account number
- fido login bill payment
- fido login phone number
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Fido by reason
Technical information
The app: Fido My Account
- iPhone and iPad: version 4.60.1, released 2026-11-04, needs iOS 17.0 or later. App Store
- Android: updated Oct 28, 2026, needs Android 9 and up. Play Store
Read from the stores on 2026-11-11.
Official website infrastructure: Akamai (from the public DNS records of www.fido.ca).
User comments