Is MyChart down or not working today?
No recent reports (updated ).
MyChart current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that MyChart is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official MyChart website.
MyChart (US, by Epic): patient portal and app used by many healthcare organizations; each organization runs its own MyChart and help desk
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if MyChart isn't working for you.
About MyChart
MyChart is a patient portal and app made by Epic, used by many US healthcare organizations for records, messages, appointments and bills.
Source: mychart.org (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-12).
Only your account or device?
Sign-in or account access · Official step-by-step guideForgot your MyChart username or password
You can't log in to MyChart
- On your healthcare organization's MyChart login screen, select 'Forgot login information?' and follow the prompts.
- If you forgot both username and password, start with 'I forgot my username'.
- Still stuck? Contact your organization's MyChart help desk (details on its recovery or FAQ page).
Source: mychart.org
Sign-in or account access · Official step-by-step guideLocked out of MyChart or no verification code
You're locked out after too many attempts
You can't reset the password yourself: contact your healthcare organization's MyChart help desk.
Two-step verification codes don't arrive
The email or phone number on your account may be wrong or outdated; your organization's MyChart support desk can update it.
Source: mychart.org
Sign-in or account access · Official step-by-step guideReactivate a deactivated MyChart account
Your MyChart account is deactivated
Your medical information isn't deleted; contact your healthcare organization's MyChart help desk to reactivate it.
Source: mychart.org
Payment, bill or refund · Official step-by-step guideMyChart bill: balance looks wrong or you can't pay
A balance looks wrong or you have a question about a bill
Epic, which makes MyChart, does not obtain or hold your financial information.
- Check Billing > Billing Summary and 'View balance details', then contact your healthcare organization.
Source: mychart.org
Lost, stolen or fraud · Official step-by-step guideMyChart email, text or call: real or scam?
You got a MyChart message and you're not sure it's genuine
Scammers can copy the MyChart name and logo. Each healthcare organization has its own MyChart web address, which you can find at mychart.org.
- Check the sender and the web address for small misspellings or extra words. Still unsure? Contact your healthcare organization.
Someone asks for your MyChart password or codes by SMS, email or phone
MyChart and Epic say they do not ask for them this way.
- Don't share them: enter your password and codes only in the MyChart website or app.
Source: mychart.org
Payment, bill or refund · Official step-by-step guidePay a bill in MyChart
You need to pay a medical bill
- Open Billing Summary, choose 'Make a Payment' for the account, enter the amount and payment method, then select Pay.
Source: mychart.org
ServiceDownToday checks
General steps from us, not an official MyChart procedure and not counted as help from MyChart.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
Few reports don't rule out a problem with MyChart. Report what you see, then try the official help above. Other services of the same kind, to compare:
See which services are down today →What people search for about MyChart
- mychart login
- mychart app
- mychart sign in
- mychart login patient portal
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact MyChart by reason
Technical information
The app: MyChart
- iPhone and iPad: version 11.9.5, released 2026-10-26, needs iOS 18.0 or later. App Store
- Android: updated Oct 20, 2026, needs Android 11 and up. Play Store
Read from the stores on 2026-11-11.
Official website infrastructure: Azure, Azure Front Door / Edgio (from the public DNS records of www.mychart.org).
User comments