Is Talkspace down or not working today?
No recent reports (updated ).
Talkspace current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Talkspace is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Talkspace website.
Talkspace (US): online therapy on talkspace.com and the Talkspace app, live sessions, messaging and billing
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Talkspace isn't working for you.
About Talkspace
Talkspace is a US online therapy service: members message and hold live sessions with a provider on talkspace.com or in the Talkspace app.
Source: help.talkspace.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-12).
Only your account or device?
Sign-in or account access · Official step-by-step guideCan't log in to Talkspace
You can't sign in
- Make sure your account set-up is finished: follow the email 'Final step: set up your account to start therapy'.
- Check you're on the right platform: Talkspace (talkspace.com or the Talkspace app) or the separate Talkspace Go app.
- Use the email you signed up with; emails from team@talkspace.com show which one is linked.
You forgot your password
With the same email on Talkspace and Talkspace Go, a reset changes the password on both.
- Reset it with your account's email: the link is valid for 60 minutes.
Source: help.talkspace.com
Sign-in or account access · Official step-by-step guideTalkspace two-factor code not arriving or refused
The 6-digit code hasn't arrived
- Check both your text messages and email, including spam.
- Wait a few minutes and avoid requesting several codes: each new request can cancel the previous one.
The request timed out or the code is refused
- After a time-out, wait 5 to 10 minutes before signing in again.
- Type the code by hand rather than pasting it, and use the most recent code.
Source: help.talkspace.com
Not working or down · Official step-by-step guideTalkspace not working or live session problems
Talkspace is slow, unresponsive or your live session fails
- Allow your browser to use the camera and microphone for live sessions.
- Test your connection, try another network, or restart your router.
Before the next step: make sure you know your login details; downloads and settings saved only on this device may be lost.
- Use Chrome (or Firefox/Safari), try a private window, or log out and back in.
- Still failing on the web? Try the Talkspace app for iOS or Android.
Source: help.talkspace.com
Payment, bill or refund · Official step-by-step guideTalkspace payment failed or invoice unpaid
Your Talkspace payment didn't go through
An expired card or outdated payment details can block the automatic payment. Talkspace retries a failed payment automatically up to six times.
- Log in to your Talkspace account, go to Transactions, open the invoice and select 'Pay statement' or 'Pay now' with an up-to-date payment method.
ServiceDownToday: Still stuck or the delay has passed? Talkspace Support Team (phone; wait times can be long): +1 (888)-846-4821 (open Monday to Friday, 9am to 5pm ET) · all contact options
Source: help.talkspace.com
Payment, bill or refund · Official step-by-step guideFind a Talkspace charge or unpaid balance
You want to check a charge or see an unpaid balance
With insurance, transactions can take a few weeks to appear; Medicare members can't see transaction history.
- Log in, open Account (top right), then Transactions: 'Completed' and 'Unpaid' tabs.
- If you have an unpaid balance, update your payment method and pay the full amount to keep using Talkspace.
ServiceDownToday: Still stuck or the delay has passed? Talkspace Support Team (phone; wait times can be long): +1 (888)-846-4821 (open Monday to Friday, 9am to 5pm ET) · all contact options
Source: help.talkspace.com
Few reports don't rule out a problem with Talkspace. Report what you see, then try the official help above. Other services of the same kind, to compare:
See which services are down today →What people search for about Talkspace
- talkspace login
- talkspace app
- talkspace app not working
- talkspace not working
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Talkspace by reason
- GeneralTalkspace support (Account > Customer support > Contact us)
- GeneralTalkspace live chat (help center)Open Monday to Friday, 9am to 5pm ET
- GeneralTalkspace Support Team (phone; wait times can be long): +1 (888)-846-4821Open Monday to Friday, 9am to 5pm ET
Technical information
The app: Talkspace: Virtual Therapy App
- iPhone and iPad: version 10.6.65, released 2026-08-31, needs iOS 14.0 or later. App Store
- Android: updated Nov 10, 2026, needs Android 8.0 and up. Play Store
Read from the stores on 2026-11-11.
Official website infrastructure: Cloudflare (from the public DNS records of www.talkspace.com).
User comments