Is Rakuten Viki down or not working today?
No recent reports (updated ).
Rakuten Viki current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Rakuten Viki is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Rakuten Viki website.
Rakuten Viki streaming (viki.com, mobile apps, Roku, Fire TV, Apple TV, Android TV, smart TVs)
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Rakuten Viki isn't working for you.
About Rakuten Viki
Rakuten Viki is a streaming service for Asian dramas, movies and TV shows (K-dramas, C-dramas and more), with subtitles.
Source: App Store listing (publisher: viikii pte ltd)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-11).
Only your account or device?
Not working or down · Official step-by-step guideViki not loading or videos won't play
Viki.com doesn't load or behaves oddly
Before the next step: make sure you know your login details; downloads and settings saved only on this device may be lost.
- Log out, then log back in.
- Clear your cache and cookies, or try another browser.
- Refresh the viki.com page and check your internet connection.
The Viki app or TV app misbehaves
- Reinstall the Viki app (latest version) and check your device has enough storage, then log back into your Viki account.
- Restart your router: turn it off, wait 2 minutes, turn it back on.
Conditions: If you use a VPN, disable it and connect directly with your home Internet.
Source: support.viki.com
Sign-in or account access · Official step-by-step guideCan't log in to Viki (TV and other devices)
You can't log in
- Reset your password at viki.com/forgot_password.
- Password reset email missing? Check spam and make sure emails from support@viki.com aren't blocked.
If that does not work: Contact Viki via watch.viki.com/AccountSupport.
Conditions: On Roku, the QR code login is no longer available: use your email and password.
Source: support.viki.com
Not working or down · Official step-by-step guideCheck Viki's official status updates
You think Viki is down for everyone
- Check the @VikiStatus account on X (Twitter) for updates.
Conditions: Viki doesn't offer phone support; help is online.
Source: support.viki.com
Few reports don't rule out a problem with Rakuten Viki. Report what you see, then try the official help above. Other services of the same kind, to compare:
See which services are down today →What people search for about Rakuten Viki
- rakuten viki app
- rakuten viki login
- rakuten viki login with email
- rakuten viki login on tv
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Rakuten Viki by reason
Technical information
Official website infrastructure: Google (GAE / Cloud) (from the public DNS records of www.viki.com).
User comments