Is WeChat down or not working today?
No recent reports (updated ).
WeChat current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that WeChat is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official WeChat website.
WeChat app: log in, account and messaging — worldwide
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if WeChat isn't working for you.
About WeChat
WeChat is a social communication app for free chat, voice and video calls, Moments and mobile payments, used by over 1 billion people.
Source: wechat.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-10).
Only your account or device?
Sign-in or account access · Step by stepCan't log in: WeChat SMS verification code not arriving
Wrong country or region in front of the number
- Check the right country/region is selected before the phone number box.
Number typed with its country code, or a landline
- Enter the mobile number without the country code once the region is selected. Landlines aren't accepted.
You asked for codes too many times
- There's a daily limit of codes per number: try again later.
You changed your phone number
- Log in another way (for example with your password), then update the linked mobile number as soon as possible.
Your phone may not be receiving any SMS
- Send yourself a text from another phone to check.
An anti-virus app blocks texts from unknown senders
- Turn off its blocking feature temporarily, then request another code.
You may have blocked WeChat's messages (reply STOP, carrier block)
- Check with your mobile provider and ask it to unblock WeChat's numbers.
Source: help.wechat.com
Lost, stolen or fraud · Step by stepWeChat account compromised or hacked
You can still log in with your linked number, email or QQ ID
- Log in, then reset your password at once: Me > Settings > Account Security > Password.
Your linked number, email or QQ ID was changed or can't be used
- Open WeChat, tap Unable to log in? > Request Account Recovery and follow the prompts.
You can't log in and think the account is being misused
- Freeze it: More Options > WeChat Security Center > Safety Tools > Freeze Account.
Conditions: Freezing doesn't delete the account; friends can still find you and message you.
You got the account back
- Unfreeze it, then go to Me > Settings > Account Security > Manage Devices > Edit and remove devices you don't recognise.
Source: cs.help.wechat.com
Sign-in or account access · Step by stepCan't unfreeze your WeChat account
- On the login page, tap Unable to Log In? > Request Password Retrieval > Request.
- You get the result by SMS within 24 hours; if approved, the SMS contains a new password.
- Still blocked: send WeChat feedback with a screenshot of the result and the ownership details it asks for (registration date, linked number, three friends' WeChat IDs, retrieval ticket number…).
- WeChat says it tries to solve it within three working days after valid feedback.
ServiceDownToday: Still stuck or the delay has passed? Contact WeChat (feedback and support form) open · all contact options
Source: help.wechat.com
Not working or down · Step by stepWeChat messages not sending or not arriving
An exclamation mark appears next to your message
WeChat says the message did not send because the network connection is unstable or unavailable.
- Check your network settings.
- Tap the message with the exclamation mark to resend it.
If that does not work: Switch to a different network (for example Wi-Fi) and send the message again.
Source: cs.help.wechat.com
Not working or down · Step by stepNot getting WeChat message notifications
- In WeChat, go to Me > Settings > Message Notifications and make sure the WeChat message banner is enabled.
- For a group chat: open it, tap '...' in the upper right corner and turn off Mute Notifications.
- Check that your phone's system settings allow WeChat to show notifications.
Source: cs.help.wechat.com
ServiceDownToday checks
General steps from us, not an official WeChat procedure and not counted as help from WeChat.
Site won't load?
- Try another network: switch between Wi-Fi and mobile data.
- Try another browser, or a private window.
- Close the page completely and open it again.
Few reports don't rule out a problem with WeChat. Report what you see, then try the official help above. Other services of the same kind, to compare:
See which services are down today →Good to know when WeChat has a problem
- Freezing a WeChat account doesn't delete it: friends can still find you and send messages. cs.help.wechat.com
What people search for about WeChat
- wechat app
- wechat pay
- wechat login
- wechat login with phone number
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
User comments