Is CalMac down or not working today?
No recent reports (updated ).
CalMac current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that CalMac is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official CalMac website.
Official status not recently checked. Open the official status page
CalMac ferry sailings and bookings — west coast of Scotland
Service disrupted? Start with the official help for it:
Or is it the website, your account or the app? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if CalMac isn't working for you.
About CalMac
CalMac (Caledonian MacBrayne) runs the ferries between mainland Scotland and the Clyde and Hebridean islands, with 35 vessels serving over 50 destinations.
Source: corporate.calmac.co.uk (official website)
Official help by problem
Check a wider outage
Check status or progress · Official toolCalMac service status by route
See the current journey status of each route in the CalMac network.
Source: calmac.co.uk
Check status or progress · ExplanationCalMac service status colours: what each one means
- Green: services on the route run normally.
- Yellow: running, but a higher chance of disruption or delays of 30 minutes or less.
- Amber: one or more sailings delayed over 30 minutes, cancelled or diverted.
- Red: all sailings on the route are cancelled for the rest of the day.
ServiceDownToday: Still stuck or the delay has passed? Customer Engagement Centre (UK): 0800 066 5000 (open Mon-Fri 7am-7pm, Sat-Sun 8am-7pm) · all contact options
Source: calmac.co.uk
Service disrupted or unsafe?
Delay, cancellation or disruption · ConditionsClaim CalMac compensation, meals or a hotel after a disruption
- Fill in the online Passenger Rights Claim Form within 2 months of the journey.
- Send the original receipts and your booking receipt.
- Journeys up to 4 hours: 25% back for at least 1 hour late, 50% for over 2 hours.
- Hotel costs are covered only when the cause isn't the weather.
ServiceDownToday: Still stuck or the delay has passed? Service updates on X (8am-8pm) open · all contact options
Source: calmac.co.uk
Delay, cancellation or disruption · ConditionsRe-routed to another CalMac port: claim the extra miles
- Extra mileage is paid up to 63 miles at each end of the re-routed journey.
- Send the start and end postcodes, your booking receipt and the claim form within 2 months.
- Not paid on routes with no other CalMac ferry, or on commercial vehicle tickets.
ServiceDownToday: Still stuck or the delay has passed? Service updates on X (8am-8pm) open · all contact options
Source: calmac.co.uk
Delay, cancellation or disruption · Step by stepChange a CalMac booking, even on the day
- Online, in your account, up to 2 hours before check-in closes.
- Later than that: call 0800 066 5000, option 2, and ask for the port.
- Changes are free until check-in closes; have the booking reference and email ready.
Source: calmac.co.uk
Safety or emergency · Step by stepLeft something on a CalMac ferry
- Email or call the Customer Engagement Centre during opening hours.
- Email enquiries@calmac.co.uk or call 0800 066 5000 (+44 1475 650 397 from abroad).
Source: calmac.co.uk
Not working or down · Step by stepCalMac app not showing the latest service status
- Make sure you have the latest version of the app.
- Restart the app to refresh the connection.
- Check you have a stable data connection.
- Still delayed: contact the Customer Engagement Centre.
Source: calmac.co.uk
Only your account or device?
Payment, bill or refund · Step by stepCalMac sailing cancelled: get your refund
- CalMac cancels for weather or a technical issue: full refund.
- You cancel during disruption before CalMac does: refund minus the £10 fee.
- Refunds take 5 to 10 working days.
ServiceDownToday: Still stuck or the delay has passed? Customer Engagement Centre (UK): 0800 066 5000 (open Mon-Fri 7am-7pm, Sat-Sun 8am-7pm) · all contact options
Source: calmac.co.uk
ServiceDownToday checks
General steps from us, not an official CalMac procedure and not counted as help from CalMac.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
Few reports don't rule out a problem with CalMac. Check the official status, report what you see, then try the official help above. Other services of the same kind, to compare:
See which services are down today →Good to know when CalMac has a problem
- CalMac's winter phone hours run from 19 October 2026 to 25 March 2027: Mon-Fri 7am-7pm, weekends 8am-7pm. calmac.co.uk
- No CalMac compensation is paid for weather (including tides) or other disruption outside its control. calmac.co.uk
What people search for about CalMac
- calmac status
- calmac login
- calmac login app not working
- calmac app
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
- CalMac's own status page →
Contact CalMac by reason
- GeneralCustomer Engagement Centre (UK): 0800 066 5000Open Mon-Fri 7am-7pm, Sat-Sun 8am-7pm
- GeneralCustomer Engagement Centre (international): +44 1475 650 397Open Mon-Fri 7am-7pm, Sat-Sun 8am-7pm
- GeneralEmail: enquiries@calmac.co.uk
- Outage or service problemService updates on X (8am-8pm)
Technical information
The app: Caledonian MacBrayne (CalMac)
- iPhone and iPad: version 1.10.3, released 2026-08-31, needs iOS 17.0 or later. App Store
- Android: updated Aug 28, 2026. Play Store
Read from the stores on 2026-11-09.
Official website infrastructure: Azure, Azure Front Door / Edgio (from the public DNS records of www.calmac.co.uk).
User comments