Is Consumer Cellular down or not working today?
No recent reports (updated ).
Consumer Cellular current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Consumer Cellular is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Consumer Cellular website.
Consumer Cellular (US mobile phone carrier): no service and call problems, My Account sign-in and password, bill payments, customer support
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Consumer Cellular isn't working for you.
About Consumer Cellular
Consumer Cellular is a US mobile phone carrier that sells phone plans and devices, with a My CC app to manage plans, usage and bills.
Source: consumercellular.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Only your account or device?
Not working or down · Official step-by-step guideConsumer Cellular phone says "No Service"
Your phone says "No Service" on Consumer Cellular
"No Service" is normal for about 30 seconds after turning the phone on; if it stays, the signal may be too weak where you are, or weather may be a factor.
- Try again from another area.
- Turn the phone off and back on; if it still says "No Service", call Customer Support at (888) 345-5509 from a landline, or use online chat.
Source: consumercellular.com
Not working or down · Official step-by-step guideCan't make or receive calls on Consumer Cellular
You can't place or receive calls on Consumer Cellular
Check power, signal and the number dialed first.
- Make sure the phone is on and charged, shows a network name and has a signal, and dial the area code + number.
- If it still fails, note the message on the screen and call Customer Support at (888) 345-5509 from a landline, or use online chat.
Source: consumercellular.com
Sign-in or account access · Official step-by-step guideForgot your Consumer Cellular My Account password
You forgot your Consumer Cellular My Account password
A temporary password is sent by text or email; if your phone has no texting, Consumer Cellular turns it on temporarily at no charge.
- Go to the Create Password page to reset it, then change it any time from your Profile page in My Account.
Source: consumercellular.com
Payment, bill or refund · Official step-by-step guidePay your Consumer Cellular bill or payment not showing
Your Consumer Cellular payment isn't showing yet
Card payments post the same day; allow 8-10 days for a mailed check.
- Check your balance in My Account; include your account number on any check.
You can't log in to pay your Consumer Cellular bill
You can pay by phone or get a secure payment link by text, without logging in.
- Call (888) 345-5509 to pay by card, or text #PAYMENT to the short code 38882821 for a secure payment link.
Source: consumercellular.com
ServiceDownToday checks
General steps from us, not an official Consumer Cellular procedure and not counted as help from Consumer Cellular.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
Few reports don't rule out a problem with Consumer Cellular. Report what you see, then try the official help above. Other services of the same kind, to compare:
See which services are down today →What people search for about Consumer Cellular
- consumer cellular login
- consumer cellular login pay bill
- consumer cellular login to my account
- consumer cellular login pay bill online by phone
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Consumer Cellular by reason
- GeneralConsumer Cellular Customer Support (phone): (888) 345-5509
- GeneralConsumer Cellular online chatOpen 6am - 5pm PT
Technical information
The app: My Consumer Cellular
- iPhone and iPad: version 9.8.0, released 2026-10-08, needs iOS 17.0 or later. App Store
Read from the stores on 2026-11-12.
User comments