Is Xfinity Mobile down or not working today?
No recent reports (updated ).
Xfinity Mobile current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Xfinity Mobile is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Xfinity Mobile website.
Check an Xfinity outage at your address: Open the page
Xfinity Mobile cellular service — United States
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Xfinity Mobile isn't working for you.
About Xfinity Mobile
Xfinity Mobile is the mobile phone service of Xfinity, Comcast's brand; Xfinity services are managed in the Xfinity app.
Source: App Store listing (publisher: Comcast Interactive Media)
Official help by problem
Check a wider outage
Check status or progress · Official toolCheck an Xfinity outage at your address
The Xfinity Outage Map and app show outages at your address with the cause and estimated fix time; you can also text OUT to 266278.
Source: xfinity.com
Only your account or device?
Not working or down · Step by stepXfinity Mobile calls not going through
- Turn Airplane mode on, wait about 10 seconds, then turn it off.
- Weak signal at home: turn on WiFi calling.
- Restart the phone so it re-registers on the network.
- Reset network settings (saved WiFi and Bluetooth networks are deleted).
Source: xfinity.com
Not working or down · Step by stepXfinity Mobile phone has no internet
- Check Airplane mode is off.
- Update the phone's software.
- Make sure the top of the screen shows 4G LTE or 5G.
- Try another WiFi network; yours may have no internet.
Source: xfinity.com
Not working or down · Step by stepBring your number to Xfinity Mobile (port-in)
- Have your old carrier's account number, transfer PIN, account holder name, last 4 SSN digits and billing address.
- Make sure the old account and number aren't locked.
- A transfer can take up to 10 business days.
- Not working after the transfer: restart, wait five minutes, then reinstall the eSIM and reset network settings.
Source: xfinity.com
Not working or down · Step by stepNew phone shows SOS or no service after Xfinity Mobile activation
- iPhone in SOS or Android with no service right after the transfer: restart the device.
- Moving to a new phone: turn off number lock first in the app or on the website.
- Keep both phones side by side with WiFi and Bluetooth on to move the eSIM.
Source: xfinity.com
Payment, bill or refund · Step by stepPay your Xfinity Mobile bill online
- Go to xfinity.com/mobile.
- Sign in with the Primary Xfinity ID and password.
- Open the Billing tab.
- Click Make a Payment.
ServiceDownToday: Still stuck or the delay has passed? Xfinity Mobile (call from another phone): 1-888-936-4968 (open Any time, by call or text) · all contact options
Source: xfinity.com
ServiceDownToday checks
General steps from us, not an official Xfinity Mobile procedure and not counted as help from Xfinity Mobile.
Site won't load?
- Try another network: switch between Wi-Fi and mobile data.
- Try another browser, or a private window.
- Close the page completely and open it again.
Few reports don't rule out a problem with Xfinity Mobile. Report what you see, then try the official help above. Other services of the same kind, to compare:
See which services are down today →Good to know when Xfinity Mobile has a problem
- Xfinity outage text alerts include an estimated fix time, updates, and a final message when service is back. xfinity.com
What people search for about Xfinity Mobile
- xfinity mobile login
- xfinity mobile pay bill
- xfinity mobile login bill pay
- xfinity mobile login wifi
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Xfinity Mobile by reason
- GeneralXfinity Mobile (call from another phone): 1-888-936-4968Open Any time, by call or text
Technical information
Official website infrastructure: Akamai (from the public DNS records of www.xfinity.com).
User comments