Is Etsy down or not working today?
No recent reports (updated ).
Etsy current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Etsy is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Etsy website.
Etsy website, app, orders and payments — worldwide
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Etsy isn't working for you.
About Etsy
Etsy is a global online marketplace for unique and creative goods, from handcrafted pieces to vintage items.
Source: etsy.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-10).
Only your account or device?
Sign-in or account access · Step by stepCan't sign in to your Etsy account
- Correct email and password but still refused: update your web browser.
- 2-factor problem: use one of the backup codes you got when you turned it on.
- Account suspended: the reason is usually in an email from Etsy; resolve it to get full access back.
- Otherwise, reset your password.
Source: help.etsy.com
Delay, cancellation or disruption · Step by stepEtsy order problem: ask the seller, then open a case
- Sign in, go to Your account > Purchases and reviews.
- Below the order, select Help with Order and pick what you need.
- Send the help request to the seller.
- Seller contacted more than 48 hours ago: choose Open a case so Etsy can help (the full conditions are in 'When you can open an Etsy case').
Source: help.etsy.com
Check status or progress · Step by stepWhere is my Etsy order?
You want to know where your order is
- Sign in, go to Your account > Purchases and reviews: the shipping status, estimated delivery date and any tracking number are next to the order.
Status 'Not Shipped'
If the status is Not Shipped, the seller hasn’t completed the order yet or didn’t update the order on Etsy.
- The seller hasn't completed the order yet or didn't update it on Etsy.
If that does not work: If the estimated delivery date has passed, message the seller from your Purchases page.
Shipped, Pre-transit, In Transit or Delivered
- Shipped: on its way. Pre-transit: tracking added, waiting for the carrier's first scan. In Transit: on its way to you. Delivered: it has arrived.
You want detailed tracking
- Select Track Package next to the order (or in the shipping email); for carriers Etsy doesn't support, the number is under View Receipt.
Conditions: Some international shipments show no tracking after leaving the departing country until they arrive.
You contacted the seller more than 48 hours ago
- Choose Open a case so Etsy can help (the full conditions are in 'When you can open an Etsy case').
Conditions: Refunds apply to qualifying orders only (item doesn't arrive, arrives damaged or doesn't match the description or photos).
Source: help.etsy.com
Delay, cancellation or disruption · Step by stepWhen you can open an Etsy case
The delivery date has passed and the seller hasn't solved it
- Open a case when both are true: the order's maximum estimated delivery date has passed, and you contacted the seller more than 48 hours ago.
Conditions: Etsy refunds an item that doesn't arrive, arrives damaged, arrives 7+ days after the estimated delivery window, or doesn't match the description or photos.
You and the seller don't reach a resolution after 48 hours
- Choose your order, then select Open a case at the bottom of the page.
You don't see the option to open a case
It may be too soon to file a case.
- Send the seller a help request first: select Help with order next to the order.
You opened a case and wait for an answer
- Check the case log: an Etsy Support agent reviews the case and answers there. Add information by commenting on the case.
Source: help.etsy.com
Few reports don't rule out a problem with Etsy. Report what you see, then try the official help above. Other services of the same kind, to compare:
See which services are down today →Good to know when Etsy has a problem
- For qualifying orders, Etsy refunds items that don't arrive, arrive damaged or don't match the listing, once you open a case. help.etsy.com
What people search for about Etsy
- etsy login
- etsy login to my account
- etsy login not app
- etsy app
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Etsy by reason
Technical information
Official website infrastructure: AWS (from the public DNS records of etsy.com).
User comments