Is Mint Mobile down or not working today?
No recent reports (updated ).
Mint Mobile current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Mint Mobile is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Mint Mobile website.
Mint Mobile (US prepaid wireless carrier): no service, SOS or searching, calls, texts and data not working, account password, failed payments and renewal, lost phone, Care Team
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Mint Mobile isn't working for you.
About Mint Mobile
Mint Mobile is a US prepaid wireless carrier; customers pay for their plan in advance and manage it at mintmobile.com or in the Mint Mobile app.
Source: mintmobile.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Only your account or device?
Not working or down · Official step-by-step guideMint Mobile service not working
Your phone shows "SOS", "No Service" or "Searching" on Mint Mobile
Most connectivity problems with data, texts and calls are fixed with a few steps; coverage can also be weak in rural areas, deep inside buildings or underground.
- Turn your phone off, wait 30 seconds and turn it back on.
- Remove and reinsert the physical SIM, or turn your Mint eSIM off and on (never delete the eSIM).
- Check the coverage map, make sure airplane mode is off and your software is up to date, and turn off Wi-Fi calling if the Wi-Fi signal is weak.
- As a last step reset network settings; if it still fails, call the Care Team at (800) 683-7392 or chat at mintmobile.com/chat.
Source: mintmobile.com
Sign-in or account access · Official step-by-step guideForgot your Mint Mobile password
You forgot your Mint Mobile password
You can reset it in the app or on the website with a one-time code sent by SMS to your phone.
- In the app, select "Login" then "Forgot password?"; on the website, go to mintmobile.com/login and click "Send Password."
- Enter the SMS code, type your new password twice and click "Update".
You can't reset your Mint password because you don't have your phone
Without your phone you can't reset it yourself; the Customer Care Team can verify your account.
- Chat 24/7 at mintmobile.com/chat or call 1-800-683-7392 between 5 am and 7 pm PT.
Source: mintmobile.com
Payment, bill or refund · Official step-by-step guideMint Mobile payment failed or plan not renewed
Your Mint Mobile payment failed or you forgot to renew
Mint sends a text alert, and your service stops until you pay.
- Make the payment by logging in at mintmobile.com/login or in the Mint Mobile app, and turn on Auto Renewal.
ServiceDownToday: Still stuck or the delay has passed? Mint Mobile Care Team (phone, or 611 from your Mint phone): 800-683-7392 (open 7 days a week, 5AM - 7PM PST) · all contact options
Source: mintmobile.com
Help · Official step-by-step guideLost or stolen phone on Mint Mobile
Your phone on Mint Mobile was lost or stolen
Locate it first; if it isn't found you'll need a new Mint phone or another unlocked compatible phone.
- Try Find Devices (iPhone) or Find My Device (Android).
- Once your new phone arrives, log in to the Mint Mobile app and call the Care team at (800) 683-7392 to move your service.
Source: mintmobile.com
Few reports don't rule out a problem with Mint Mobile. Report what you see, then try the official help above. Other services of the same kind, to compare:
See which services are down today →What people search for about Mint Mobile
- mint mobile login
- mint mobile login with phone number
- mint mobile login with email
- mint mobile login with phone number and password
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Mint Mobile by reason
- GeneralMint Mobile Care Team (phone, or 611 from your Mint phone): 800-683-7392Open 7 days a week, 5AM - 7PM PST
- Account and sign-inMint Mobile chat (24/7)
Technical information
The app: Mint Mobile
- iPhone and iPad: version 2.3.56, released 2026-10-28, needs iOS 16.6 or later. App Store
Read from the stores on 2026-11-13.
User comments