Is Plex down or not working today?
No recent reports (updated ).
Plex current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Plex is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Plex website.
Official status not recently checked. Open the official status page
Plex accounts and sign-in (plex.tv), Plex website and hosted web app — worldwide; your own Plex Media Server is not covered
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Plex isn't working for you.
About Plex
Plex lets you stream free movies and TV and organise your own media, and shows what's trending across streaming services.
Source: watch.plex.tv (official website)
Official help by problem
Check a wider outage
Not working or down · Official toolOfficial Plex status page
Plex reports here the status of sign-in and API (plex.tv), its website and the hosted web app.
Source: status.plex.tv
Only your account or device?
Sign-in or account access · Step by stepPlex asks you to reset your password
- Open a private/incognito browser window.
- Go to plex.tv, choose Sign In, then the Forgot? link, and enter your account email.
- Paste the link from the reset email into the private window.
- Choose a new, unique password; optionally sign out all connected devices.
Source: support.plex.tv
Sign-in or account access · Step by stepPlex reset email not arriving
- Check the email address is spelled correctly.
- Look in spam, trash and promotions folders.
- Allow noreply@plex.tv and hello@mail.plex.tv, then request another reset.
- Only the link in the most recent reset email works.
Source: support.plex.tv
Not working or down · Step by stepPlex video keeps buffering
Any buffering
Usually the network can't support the requested stream, or the content can't be transcoded fast enough.
- Choose the right streaming quality in the Plex app you're using: it's set in the app, not on the server.
First-generation Chromecast
- Switch your router to a less crowded Wi-Fi channel, or move router and Chromecast closer.
Source: support.plex.tv
Not working or down · Step by stepPlex app can't find or connect to your server
- Run a current version of Plex Media Server and check it is actually running.
- Check the server and the app are signed in to your Plex account, and the server is on your Devices page.
- Turn off any VPN or proxy on your computer or router.
Before the next step: make sure you know your login details; downloads and settings saved only on this device may be lost.
- Then sign out of your Plex account in both the app and the server, and sign back in.
Source: support.plex.tv
ServiceDownToday checks
General steps from us, not an official Plex procedure and not counted as help from Plex.
Site won't load?
- Try another network: switch between Wi-Fi and mobile data.
- Try another browser, or a private window.
- Close the page completely and open it again.
Few reports don't rule out a problem with Plex. Check the official status, report what you see, then try the official help above. Other services of the same kind, to compare:
See which services are down today →Good to know when Plex has a problem
- Plex does not offer technical support by email: use its support library and forums for technical problems. plex.tv
What people search for about Plex
- plex login
- plex app
- plex app for windows
- plex app for mac
Observed in search-engine autocomplete suggestions; not a report of an outage.
Past outages reported by the service
- 2026-10-20 Marketing site is down · none · resolved 2026-10-20
- 2026-10-10 401 responses for Luma requests with proxy token · none · resolved 2026-10-10
- 2026-10-08 my-plex pods resolved DB's DNS to old/blue DB instead of new/green one · none · resolved 2026-10-08
- 2026-10-06 No AVOD ads on iOS or tvOS · none · resolved 2026-10-07
- 2026-10-02 plex.direct name resolution · none · resolved 2026-10-02
- 2026-10-01 Outbound connection issue from our prod-us-east-1 kubernetes cluster · none · resolved 2026-10-01
- 2026-09-23 Watch-Together - Rooms creation failure · major · resolved 2026-09-23
- 2026-09-14 DNS Issues with plex.tv API · critical · resolved 2026-09-14
Source: the official status page status.plex.tv, read on 2026-11-09.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
- Plex's own status page →
Contact Plex by reason
- Billing and paymentsContact Plex (billing and Plex Pass form)
Technical information
Parts of the service on its official status page
- Authentication and API server (plex.tv)not recently checked
- Plex website (www.plex.tv)not recently checked
- Hosted web app (app.plex.tv)not recently checked
- Chromecast appnot recently checked
- Authentication/Login pagenot recently checked
- Smart TV appnot recently checked
- Devices Messaging Services (PubSub)not recently checked
- Live TV and TV Program Guide Data - USnot recently checked
- Live TV and TV Program Guide Data - Europenot recently checked
- meta.plex.tvnot recently checked
- metadata.provider.plex.tv - Europenot recently checked
- metadata.provider.plex.tv - USnot recently checked
- mp.plex.tv / ump.plex.tv / mpm.plex.tvnot recently checked
- Music metadata searchnot recently checked
As read from status.plex.tv on 2026-11-09. This page is the service speaking about itself.
Official website infrastructure: Cloudflare (from the public DNS records of watch.plex.tv).
User comments