Is TPG down or not working today?
No recent reports (updated ).
TPG current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that TPG is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official TPG website.
Official status not recently checked. Open the official status page
TPG (Australia): nbn and fibre home internet, 5G and wireless home broadband, home phone and My Account
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if TPG isn't working for you.
About TPG
TPG is an Australian internet provider (part of TPG Telecom) offering nbn, fibre and wireless home broadband and home phone.
Source: tpg.com.au (official website)
Official help by problem
Check a wider outage
Not working or down · Official toolTPG network status
TPG's official network status checker shows current issues, the last 24 hours and planned maintenance for NBN, FTTB, home phone and My Account services.
Source: tpg.com.au
Only your account or device?
Not working or down · Official toolReport a TPG service outage
Your TPG service is down and you want to report it
- Call TPG Customer Service on 13 14 23 (8am–10pm AET) or use the online form to lodge a service outage report.
Source: support.tpg.com.au
Not working or down · Official step-by-step guideTPG nbn Wireless: own modem not connecting
Your own modem doesn't work on TPG nbn Wireless
It must be nbn-ready, support your plan speed and PPPoE by Ethernet WAN; nbn Phone isn't available with a BYO modem.
Source: support.tpg.com.au
Sign-in or account access · Official step-by-step guideTPG login not working: reset your password
You forgot your password or your TPG login doesn't work
- On TPG's website hit the Account icon at the top right, then 'Forgot your password?' under the Login button. An SMS is sent to the mobile number on your TPG account.
The reset doesn't work
- Call TPG on 13 14 23.
Source: support.tpg.com.au
Payment, bill or refund · Official step-by-step guideTPG invoice: paying it or struggling to pay
You have an invoice to pay
- Make a payment at any time in My Account.
You're struggling to pay your TPG bill
TPG says its team will look at your situation and offer tailored support.
ServiceDownToday: Still stuck or the delay has passed? TPG Customer Service: 13 14 23 (open 8am – 10pm AET) · all contact options
Source: support.tpg.com.au
Sign-in or account access · Official step-by-step guideChange your TPG My Account password
You want to change your My Account password
Your Customer ID is on any invoice or email from TPG.
- Log in to My Account, open About Me, then 'Update password' under 'Change password'.
- Use 8–15 characters with a lower case and upper case letter and at least one number.
Source: support.tpg.com.au
Few reports don't rule out a problem with TPG. Check the official status, report what you see, then try the official help above. Other services of the same kind, to compare:
See which services are down today →What people search for about TPG
- tpg login
- tpg outage
- tpg wifi not working
- tpg outage today map
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
- TPG's own status page →
Contact TPG by reason
- GeneralTPG Customer Service: 13 14 23Open 8am – 10pm AET
- Outage or service problemTPG Fibre to the Building: setup, troubleshooting, faults: 1300 403 211
Technical information
The app: My TPG
- iPhone and iPad: version 1.5.2, released 2025-09-14, needs iOS 15.1 or later. App Store
Read from the stores on 2026-11-11.
Official website infrastructure: AWS (from the public DNS records of www.tpg.com.au).
User comments