Is amaysim down or not working today?
No recent reports (updated ).
amaysim current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that amaysim is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official amaysim website.
Official status not recently checked. Open the official status page
amaysim mobile service (Optus network) — Australia
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if amaysim isn't working for you.
About amaysim
amaysim sells SIM-only mobile plans in Australia and uses the Optus network.
Source: amaysim.com.au (official website)
Official help by problem
Check a wider outage
Not working or down · Official toolamaysim official status page
amaysim posts outages here, with the affected services and areas.
Source: amaysim.statuspage.io
Not working or down · Step by stepamaysim no signal: check the towers near you
- Close all apps and switch the phone off for at least one minute.
- In the coverage checker, enter your address and click Outages in the Area.
- Green tower: fine; orange: maintenance; red: outage.
- No signal in another phone either: you may need a replacement SIM.
Source: help.amaysim.com.au
Only your account or device?
Not working or down · Step by stepamaysim service stopped: out of credit or plan expired
- Check you still have credit on your account.
- Re-add your plan with Manage my plan in the app or My amaysim.
- Or text your former plan's shortcut to 568.
ServiceDownToday: Still stuck or the delay has passed? amaysim phone (complaints, service outage reports, network outage enquiries): 1300 808 300 · all contact options
Source: help.amaysim.com.au
Sign-in or account access · Step by stepLocked out of My amaysim
- Reset your password with your amaysim number or the account email.
- The reset email goes to the address on the account; check spam.
- Too many wrong passwords lock the account for one hour, then try again.
Source: help.amaysim.com.au
Lost, stolen or fraud · Step by stepLost or stolen phone on amaysim: block the SIM and IMEI
- Contact amaysim right away to block your SIM.
- Ask for an IMEI block too; it applies to all Australian carriers within 24 hours.
- Insurance claim: file a police report with the IMEI first.
- Found it: amaysim removes the blocks.
Source: help.amaysim.com.au
Not working or down · Step by stepReplace an amaysim SIM or eSIM on the same number
- In the app or My amaysim, choose Plan > Replace SIM and the reason.
- Activate the new SIM with its 13-digit SIM number.
- The confirmation email can take up to 4 hours, but the SIM works meanwhile.
- A replacement eSIM is ready in 1-3 hours.
Source: help.amaysim.com.au
Payment, bill or refund · Step by stepRecharge amaysim credit: app, My amaysim or SMS
- In the amaysim app: swipe up on the home screen and tap 'Add credit'.
- On the web: log in to My amaysim and click 'Add credit' on the Plan page.
- Then choose your recharge amount.
- By SMS: text TOP plus the amount to 568, e.g. TOP15 for $15.
ServiceDownToday: Still stuck or the delay has passed? amaysim live chat open · all contact options
Source: help.amaysim.com.au
Payment, bill or refund · Step by stepamaysim renewal payment failed: retry it
- Check there are enough funds and that the card isn't expired, lost or stolen.
- Open the amaysim app or log in to My amaysim.
- Read why the payment failed, then tap 'Retry Payment'.
ServiceDownToday: Still stuck or the delay has passed? amaysim live chat open · all contact options
Source: help.amaysim.com.au
ServiceDownToday checks
General steps from us, not an official amaysim procedure and not counted as help from amaysim.
Site or app won't load?
- In the app: update it, or close it completely and open it again.
- On the website: try another browser, or a private window.
- In both: try another network, switching between Wi-Fi and mobile data.
Few reports don't rule out a problem with amaysim. Check the official status, report what you see, then try the official help above. Other services of the same kind, to compare:
See which services are down today →Good to know when amaysim has a problem
- A deleted amaysim eSIM can't be recovered: each eSIM can only be downloaded once. help.amaysim.com.au
- During a significant local outage, amaysim posts updates every 6 hours on the first day, then every 24 hours. help.amaysim.com.au
- For an urgent physical SIM, amaysim says you can buy a $2 SIM in over 12,000 stores and ask them to activate it. help.amaysim.com.au
What people search for about amaysim
- amaysim login
- amaysim recharge
- amaysim esim
- amaysim activate
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
- amaysim's own status page →
Contact amaysim by reason
- Outage or service problemamaysim network outages page
- Outage or service problemamaysim phone (complaints, service outage reports, network outage enquiries): 1300 808 300
- Generalamaysim live chat
Technical information
The app: amaysim
- iPhone and iPad: version 5.2.0, released 2026-10-15, needs iOS 15.0 or later. App Store
- Android: updated Oct 28, 2026, needs Android 9 and up. Play Store
Read from the stores on 2026-11-09.
Official website infrastructure: AWS, Amazon CloudFront (from the public DNS records of www.amaysim.com.au).
User comments