Is Viasat down or not working today?
No recent reports (updated ).
Viasat current status
No recent reports
0 reports in the last 24 hours.
This doesn't confirm that Viasat is working; it means nobody has reported a problem here recently.
Official website check: not run yet.
Status calculated automatically — How it works?
Based on user reports, unofficial · updated at
servicedowntoday.com is independent and is not the official Viasat website.
Viasat satellite home internet: no connection, network outages and weather, slow speeds and High-Speed Data, rebooting the modem, the My Viasat portal and app, monthly bills, autopay failures and Viasat customer care.
Is it just you? Try another network (Wi-Fi or mobile data) or another device. If it still fails, pick your problem:
Having problems?
Help others by reporting if Viasat isn't working for you.
About Viasat
Viasat Internet is a satellite internet service for homes and small businesses, using a dish antenna and a satellite in orbit; customers manage it in My Viasat.
Source: viasat.com (official website)
Official help by problem
Check a wider outage
No official status page found (searched on 2026-11-13).
Only your account or device?
Not working or down · Official step-by-step guideViasat internet down or no connection
Viasat internet has no connection at all
The cause can be a network outage on Viasat's side or a problem with your computer or router.
- Call 1-855-463-9333: the automated system tells you if you're in an outage.
- Check network outage alerts in the My Viasat mobile app.
Viasat drops out during a storm
Heavy thunder or snowstorms can affect satellite service, usually briefly.
- Wait for the storm to pass, then check the modem has a steady solid light.
Viasat still has no connection with no outage
Check power, wiring, then reboot and run a diagnostic.
- Make sure the modem/gateway and router are plugged into power.
- With a 3rd party router, connect the modem WAN port to the router WAN port.
- Unplug modem and router, plug the modem back after 10 seconds and allow 5-10 minutes.
- Run a diagnostic in the My Viasat app (Help, then Run Diagnostic), or call 1-855-463-9333.
Source: viasat.com
Not working or down · Official step-by-step guideViasat internet slow
Viasat internet is very slow
Your plan's High-Speed Data may be used up, leaving slower Standard Data.
- Check your plan, data allowance and usage in My Viasat.
- Buy Data Boost or change your plan in My Viasat (not all plans offer Data Boost).
Viasat is slow in the evening
Speeds can drop during peak usage times due to network congestion.
- Stop other usage and run a speed test on Speedtest.net.
- Reset your modem by unplugging it, waiting, then plugging it back in.
- Clear your browser cache and cookies.
Source: viasat.com
Not working or down · Official step-by-step guideReboot your Viasat modem
You need to restart your Viasat modem
Unplugging the modem for 30 seconds resets it; the app can also reboot it.
- Unplug the modem from the outlet for 30 seconds, plug it in and wait until all LED lights are solid.
- Or in the My Viasat App: Help, then Reboot modem.
- Still not working? Call 855-463-9333.
Source: viasat.com
Sign-in or account access · Official step-by-step guideMy Viasat account access
You need to get into your Viasat account
Your account is managed on My Viasat at my.viasat.com.
- Log in at my.viasat.com, or register if you're new to My Viasat.
You can't edit your Viasat account details online
Viasat can update them by phone.
- Go to Account, then Account info and settings, then contact information.
- Call 1-855-463-9333 if editing online fails.
Source: viasat.com
Payment, bill or refund · Official step-by-step guideViasat bill and payment problems
Your Viasat autopay failed
Viasat emails you the next day with options to make the payment.
- Check payment activity in My Viasat under Billing.
- Keep a valid email on file so you get payment alerts.
You need to pay or view a Viasat bill
Viasat is paperless: bills are on My Viasat.
- For a one-time payment, go to My Viasat, then Billing.
- You can also pay in the My Viasat mobile app, by text or through the automated phone system.
Your Viasat bill is higher than usual
A promotion ending, extra data, a plan change or an unpaid balance can raise it.
- Review your monthly charges on My Viasat.
Source: viasat.com
Not working or down · Official step-by-step guideMy Viasat app alerts and troubleshooting
You want Viasat outage alerts on your phone
The free My Viasat mobile app sends weather and network outage alerts and has troubleshooting.
- Install the My Viasat mobile app (iPhone or Android; tablets aren't supported).
- Set up alerts for weather and network outages.
Source: viasat.com
Few reports don't rule out a problem with Viasat. Report what you see, then try the official help above. Other services of the same kind, to compare:
See which services are down today →What people search for about Viasat
- viasat login
- viasat login and password
- viasat login pay bill
- viasat login not working
Observed in search-engine autocomplete suggestions; not a report of an outage.
What is not working?
Where this status comes from
- The verdict comes from user reports, counted above a small threshold. An incident announced on the official status page can mark an outage as confirmed.
Contact Viasat by reason
Technical information
The app: My Viasat
- iPhone and iPad: version 5.9.0, released 2026-10-14, needs iOS 15.1 or later. App Store
Read from the stores on 2026-11-13.
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